Wiring Warranty Specialist

4 weeks ago


Duluth, United States Wagner - Braselton Full time
Job DescriptionJob Description
  • Create warranty replacements orders and parts requests.
  • Manage warranty service orders and field service calendar.
  • Manage credit to customers and other areas.
  • Contract and issue purchase orders to service centers for a warranty field service work.
  • Schedule and coordinate warranty field service with the support of service supervisor or technical lead.
  • Issue factory claims for reimbursement of costs.
  • Create quality complaints for warranty failures.
  • Work with PPC and the Panel Shop, to effectively repair our supplied panels in warranty.
  • Manage optimal match warranty.
  • Manage warranty claim in company easy.
  • Email necessary documentation to customer to process their requests.
  • Evaluate warranty status on products.

Minimum Requirements:

Education: (minimum education or equivalent in relevant experience)

High School or GED

Field of Study if required: Associate degree in electrical, electronic or equivalent preferred.

Knowledge / training:

  • Microsoft Office (with emphasis on Excel) required.
  • SAP.
  • Product knowledge.

Experience: (minimum years of related

Job Types: Full-time, Contract

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Morning shift

Work setting:

  • In-person
  • Office


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