Project Manager

2 months ago

Dallas, United States VISIONALITY Full time
Job DescriptionJob Description

Established audio video (A/V), reseller/integration firm is seeking project management staff to accommodate growth. Headquartered in Texas, Visionality is a leading supplier of audio/visual and video communications systems in the Southwest. Our rapid growth of installed A/V systems drives exponential growth in the company, leading us to expand our post-sales technical staff with hard-working personnel. We offer a competitive base salary plus other benefits to qualified applicants in a fast paced, fun-loving work environment.

Position Description:

The Project Manager provides post-sales management of the processes delivering quality-driven installation, configuration, and commissioning of customer A/V systems.

Responsibilities:

  • Manage all aspects of projects as they relate to the installation, configuration, and commissioning of high-end audio-visual systems at various types of venues.
  • Drives success of project teams:
    • Exceptional communication with customers and stakeholders during project lifecycle.
    • Manages multiple projects at various stages simultaneously using provided tools.
    • Manages projects to key metrics, as determined by the company.
    • Drive projects within budget, utilizing Visionality's project management systems.
    • Ensures projects are deployed using Visionality's standards and processes.
    • Balances equipment delays, scheduling, and project timelines.
    • Directly manages project managers, project coordinators, and installation teams.
  • Coordinate tasks leading up to, planning for, and executing a job installation schedule.
    • Manage the ordering of equipment to be delivered per schedule.
    • Work with warehouse to receive equipment, record serial numbers, and stage equipment for projects.
    • Work with engineering to make sure documentation and programming are complete prior to install.
    • Work with multi-disciplinary teams to ensure a proper pre-build and testing process occurs
    • Manage customer, installation crews, and commissioning teams to optimize schedule.
    • Account for, and directly manage hours expenditures, cost expenditures, and other key metrics.
    • Manage installation crew's field related problems.
    • Assists in-field staff with manufacturer issues and commissioning issues.
    • Manage hours and scope of job.
    • Manages the QC processes of jobs.
  • Manages conflicts (interpersonal and customer-related) to amicable conclusions without escalations to executive staff.
  • Performs proper job closure:
    • Ensures "voice of the customer" and "conditions of satisfaction" were delivered, and sign-off obtained.
    • Hour, equipment, and expense logging.
    • Final job cost analysis.
    • Follows Visionality's project closure procedures.
  • Monitor and verify inventory levels for products which are purchased in bulk.
  • Manages warehouse to maintain a clean, well-organized staging area that is free from safety obstructions and debris.

Qualifications:

  • Bachelor’s degree desired, coupled with PMP (in-progress acceptable) or Six Sigma experience/certifications.
  • Posses an exceptionally professional, clean-cut, look and demeanor, as the face of the company to the customer.
  • Excellent organizational skills, communication skills, and computer skills.
  • Experience with enterprise resource planning tools (project management systems).
  • Extensive experience with varying project management methods and systems:
    • Adaptive project framework.
    • Lean Six Sigma methodologies; experience with Kaizen and Kanban setups a plus.
    • Mainline Six Sigma methodologies; ASQ Green Belt a plus.
    • Gantt and PERT charting, along with other visual management methods.
    • Hybrid project management; generally engineering quality methods delivering into direct project methods.
  • Strong understanding of Excel and accounting systems, especially AP/AR processes related to projects.
  • Industry understanding:
    • Direct audio-visual experience preferred, but not required.
    • Experience with construction and related trades preferred, but not required.
  • Personnel management experience:
    • Experience managing installation teams remotely.
    • Experience managing non-direct report personnel for deliverables and milestones.
  • Able to life 50 pounds, climb ladders, load vehicles, and assist as needed.
  • Able to travel (mostly in-state 10-25%).
  • Able to pass back ground checks and a drug screen.
Company DescriptionVisionality is a leading supplier of video communications and collaboration systems in the Southwest. With over a thirty years of experience we pride ourselves on providing the audiovisual solution that fits our customer's need. We listen to the customer to ensure that we are delivering a proper custom solution for them. Visionality believes the relationship should not stop when we finish the sale, so we promote services for product maintenance.Company DescriptionVisionality is a leading supplier of video communications and collaboration systems in the Southwest. With over a thirty years of experience we pride ourselves on providing the audiovisual solution that fits our customer's need. We listen to the customer to ensure that we are delivering a proper custom solution for them. Visionality believes the relationship should not stop when we finish the sale, so we promote services for product maintenance.

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