Service Manager
6 days ago
Are you wondering what is next for your career?
Have you ever had an employer invest in your professional development?
Are you an installation coordinator or project manager who already has a job? If so, read on
There are many employers offering office positions, BUT none quite like Kings Electric and Air Conditioning It is fun and rewarding to work for a winning team
DO YOU HAVE THIS KIND OF OPPORTUNITY WITH YOUR CURRENT EMPLOYER?
· Competitive annual pay.
· Growing company with future management opportunities.
· Great benefits including a health care plan, paid sick days, paid holidays, and vacation pay 40hrs/80hrs.
· Monthly bonuses
DO YOU WANT ALL OF THIS WITHOUT NIGHT, WEEKEND, OR HOLIDAY SHIFTS?
For over 30 years, Kings Electric and Air Conditioning has been locally owned and operated as an independent electrical contractor in South Florida. We are a Monday-Friday, 7:30am-4:30pm business hours company. No night, weekend, or holiday working hours.
THE ROLE:
Service Manager:
Level 1
Technician performance tracking (peer comparison)
Follow Up Estimate advocate (for outstanding opportunities)
Customer Supplied Parts Tracking & Management
Level 2
Technician Paperwork (tracking and oversight)
Technician Strength Chart (updates and development opportunities)
Office Discount Approval point-of-contact
Unsold Estimate tracking & turnover to salesperson report
Inside Sales (manager follow up for outstanding opportunities)
Special Orders (ordering and tracking items not found by local wholesalers)
Install preparatory coordination (materials, job folders, etc.)
Shop Inventory (maintain inventory standards)
One-on-Ones (technician weekly wellness check ins)
SRC Performance Reviews
Technician vehicle audit. (Condition, cleanliness, inventory. Maintenance tracking)
Level 3
Weekly Meeting (curriculum development and facilitation)
Onboarding new Service Techs
Unsold estimate tracking & turnover to sales report
Additional job duties may be assigned.
Requirements:
Proven track record in customer service.
IT competent (Windows).
Good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Ability to build trust and demonstrate empathy.
Some college, bachelor’s degree, professional training, or equivalent is a plus.
Engaging personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, flexible, and have a great outlook on life.
Compensation:
Hourly pay based on experience.
Exceptional performance will be rewarded.
EVEN IF YOU ARE ALREADY EMPLOYED, you owe it to yourself and your family to check us out and become part of a quality-oriented and well-compensated group of professionals who are always looking to improve themselves. Imagine an employer with a small family that has a proven history, best practice training, and impressive support for one another. Don't regret letting this opportunity pass you by
Qualified candidates should respond with a current resume.
Service Manager, Install Installation Coordinator, Tracking, Training, Service Titan, Dispatch, Dispatcher, Call Center, Electrician, Electrical, HVAC.:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Benefits:
Health insurance
Paid time off
Paid training
Professional development assistance
Travel reimbursement.
Monthly bonus
Schedule:
Monday to Friday
Experience:
Training & development: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location: On-Site
Company DescriptionElectrical and air conditioning service and repair company doing mostly residential and light commercial work.Broward and south Palm Beach county area.Company DescriptionElectrical and air conditioning service and repair company doing mostly residential and light commercial work.\r
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Broward and south Palm Beach county area.
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