Licensed Agent/CSR

2 weeks ago

Henrico, United States Ashcraft Insurance Agency of Va, Ltd. Full time
Job DescriptionJob Description

We are seeking a Licensed Agent/CSR to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionFamily owned P&C agency, We have been in business for over 35 years. Our agency writes business in VA, MD, NC, SC, PA.Company DescriptionFamily owned P&C agency, We have been in business for over 35 years. Our agency writes business in VA, MD, NC, SC, PA.

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