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Customer Service Representative

1 month ago


North Wales, United States Maxwell Products Full time
Job DescriptionJob Description

We are seeking a detail-oriented Customer Service Representative to join our growing team. As a CSR, you will be responsible for accurately handling inbound calls, order entry, data entry, as well as some sourcing/purchasing. This position is a pipeline to further positions in the future.

Compensation: Up to $22/hr plus year end discretionary bonus. Medical & Dental Insurance Available

Responsibilities:

Accurately enter orders received via email & phone. 80% emailed purchase orders

Answer the phone in a polite, respectful manner while leading the customer to the correct representative

Call & email vendors to confirm pricing and availability

Data entry of customer accounts, contacts, addresses etc

Communicate effectively with operations to ensure sales order flow from quote to invoice.

Qualify leads as they come in to put in hands of correct representative

Qualifications:

Proven experience in customer service/administrative work.

Excellent communication and interpersonal skills.

Self-motivated and able to work independently.

Ability to follow directions from peers & elders

Knowledge of [industry/related industry] is a plus.

Benefits: Salary + Commission + Discretionary Profit Sharing. Partially paid medical & dental insurance. Paid life insurance. Mileage Expense for personal vehicle. Pipeline to higher positions within company.

How to Apply: Please send resume to EWatson@maxprod.com

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

 

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Shift:

 

  • 8 hour shift
  • Day shift

 

Work Location: In person