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Customer Service Representative
1 month ago
We are seeking a detail-oriented Customer Service Representative to join our growing team. As a CSR, you will be responsible for accurately handling inbound calls, order entry, data entry, as well as some sourcing/purchasing. This position is a pipeline to further positions in the future.
Compensation: Up to $22/hr plus year end discretionary bonus. Medical & Dental Insurance Available
Responsibilities:
Accurately enter orders received via email & phone. 80% emailed purchase orders
Answer the phone in a polite, respectful manner while leading the customer to the correct representative
Call & email vendors to confirm pricing and availability
Data entry of customer accounts, contacts, addresses etc
Communicate effectively with operations to ensure sales order flow from quote to invoice.
Qualify leads as they come in to put in hands of correct representative
Qualifications:
Proven experience in customer service/administrative work.
Excellent communication and interpersonal skills.
Self-motivated and able to work independently.
Ability to follow directions from peers & elders
Knowledge of [industry/related industry] is a plus.
Benefits: Salary + Commission + Discretionary Profit Sharing. Partially paid medical & dental insurance. Paid life insurance. Mileage Expense for personal vehicle. Pipeline to higher positions within company.
How to Apply: Please send resume to EWatson@maxprod.com
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person