Healthcare Consultant
2 weeks ago
Are you passionate about making a difference and helping others manage and improve their health? At Premium Health, we're on a mission to provide exceptional care to millions of Americans who are struggling with chronic obesity and can benefit greatly from our all-inclusive GLP-1 weight loss programs.
As a Consultant, you'll play a vital role in ensuring our members receive exceptional care during the onboarding process. We're looking for motivated, kind, and out-going individuals to join this growing team.
Your Role: As a Consultant, you'll be our valued patients' first point of contact. Your responsibilities include providing clear information and reassurance through inbound and outbound communication channels. With your expertise, you will manage the patient onboarding with professionalism and care, becoming a key member of our dedicated patient support team.
Why Join Us:
- Make a direct, daily impact in a fast-growing startup.
- Contribute to a positive and inclusive work environment.
- Opportunities for professional growth and development.
- Help people overcome their health issues.
Key Responsibilities:
- Provide exceptional customer service through phone and email, addressing questions and resolving issues.
- Using our selected user-friendly software to manage customer interactions, history, and schedules.
- Collaborate with team members to ensure a seamless customer service experience.
Requirements:
- Strong and effective communication and interpersonal skills.
- Proficiency in using phone and computer systems for customer interactions.
- Positive attitude and commitment to excellent customer service.
- Previous experience in healthcare, startup companies, and serving roles is a plus
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