Data Center Technician

3 weeks ago

Plano, United States ALTA IT Services Full time
Job DescriptionJob Description

Hi, I hope this email finds you well My name is Julianna Spicer with ALTA IT Services. We have an opening for a Data Center Technician role with one of our top clients. If this position interests you, please apply and I will reach out to you

 

Data Center Technician


Location: 100% onsite in Plano, TX

SHIFT: 4 day, 10 hour night-shift (Most likely Wednesday through Saturday or Tuesday through Friday)

BEFORE SHIFT Starts Begins on a Regular Basis: Initial 4 Week day shift training period

Pay Rate: Open to W2 hourly, salary and C2C options

Position Type: Multiyear Contract

 

Requirements

Coordinates, monitors, administers, and services technical environments

Completes implementations, carries out integration activities, and provides operational support for technical environments
Support for Navy Federal’s data center and equipment to ensure continuous availability

Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance

Able to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved

Network installation & maintenance (rack & stack, cabling, parts replacement, etc.) - Basic/Routine

Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.) - Basic/Routine

Data Center staging, deployment, and logistics/asset management support - Basic/Routine

· Site builds & refreshes, while meeting current quality standards- Basic/Routine

· Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting- Basic/Routine

· Extensive enterprise cable installation experience as well as industry cabling standardsBasic/Routine

· Ability to provide adequate fiber and copper cable testing with minimal supervisionBasic/Routine

· Ability to terminate Cat 6 cabling- Basic/Routine

· Create/update/maintain rack elevations within a DCIM application (Nlyte) -Participates in

· Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure -Participates in

· Troubleshoot and escalate incidents and problems- Basic/Routine

· Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria- Basic/Routine

· Provide status reports on active or resolved issues -Participates in

· Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations- Basic/Routine

· Experience with out-of-band management/KVM system (DSVIEW) - Basic/Routine

· Experience with power distribution units (PDUs), load management - Basic/Routine

· Familiar with NEMA and IEC power connectors- Basic/Routine

· Familiar with Data Center containment solutions- Basic/Routine

· Work with others to update and document procedures -Participates in

· Write, and maintain, detailed site reference documentation -Participates in

· Cognizant of Data Center Safety Standards - Basic/Routine

· Lift equipment weighing 50 lbs. - Basic/Routine

· Perform other tasks or duties as assigned or based on need- Basic/Routine Qualifications – knowledge, skills, and abilities

· Intermediate Data Center / IT Operations experience

· Software & Hardware tools utilized to perform day to day Data Center functions

· Knowledge of LAN/WAN topologies, protocols, and standards

· Must exhibit excellent communication and grammatical skills

· Demonstrated analytical and problem solving skills

· Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed

· Ability to work independently and as part of a team

· Ability to work under pressure (urgent problems, deadlines, changing priorities)

· Familiar with network cabling (types, distance limitations, testing, connectors, handling)

· Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)

· Familiar with server hardware and components

· Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.

· Familiar with datacenter design in relation to heat dissipation and air flow

· Meticulous and obsessive about organized cabling

· Detail oriented and organized Desired

· Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experience

· Experience and technical training in WAN/LAN communications including experience installing, basic configuring and maintaining Cisco routers and switches

· Experience in presenting technical solutions and/or recommendations

· Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues

· Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems

· Advanced skill in diagnosing and troubleshooting issues

· Advanced research, analytical, and problem solving skills

· Knowledge of Navy Federal operations

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