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Medical Receptionist
1 month ago
We are seeking a highly organized and friendly Medical Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience for everyone who visits our facility. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Patient Interaction:
- Greet patients and visitors with a warm and welcoming attitude.
- Check-in patients, verify and update patient information.
- Answer phone calls, schedule appointments, and manage the appointment calendar.
- Assist patients with paperwork, including insurance forms and medical histories.
Administrative Duties:
- Maintain patient records and ensure all information is accurate and up to date.
- Process insurance verifications and authorizations.
- Collect payments, co-pays, and manage billing inquiries.
- Handle correspondence, including emails, faxes, and mail.
Office Coordination:
- Ensure the waiting area and front desk are tidy and organized.
- Order and manage office supplies.
- Assist medical staff with administrative tasks as needed.
- Coordinate with other departments to ensure seamless patient care.
Qualifications:
- High school diploma or equivalent; additional education or certification in office administration or healthcare is a plus.
- Proven experience as a receptionist, preferably in a medical or healthcare setting.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency in using office management software and MS Office.
- Knowledge of medical terminology and billing processes is an advantage.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Friendly and professional demeanor, with a focus on patient care and satisfaction.
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