On Call Receptionist/-PRN-Provo
4 weeks ago
At Revere Health, we value the health of our patients above all else. Al the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical specialties in over 100 locations throughout Utah, Arizona and Nevada.
As the first Accountable Care Organization (ACO) accredited by Medicare in Utah, and the only Next Generation ACO in the State, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs as a minimum while providing the utmost in quality healthcare.
Revere Health: Your Health Above All Else.
Position Summary: ON CALL Receptionist needed for our busy Internal Medicine/Endocrinology office. Taking inbound phone calls from our patients, scheduling appointments and taking messages for our providers. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service.
Essential Job Functions: Taking phone calls from patients, answering or referring inquires appropriately. Optimizes patient satisfaction, utilization by scheduling appointments by telephone or in person through computer software systems. Contributes to team effort by accomplishing related results as needed. Ability to sit or stand for prolonged periods of time. Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information. Responds appropriately to unexpected office events and situations. Protects the right of patients by maintaining confidentiality of personal, health and financial information. Maintains operations by following policies and procedures. Other duties as assigned.
Qualifications: Excellent computer, telephone, and communication skills. Customer service skills, organization, and attention to detail. Dependable, a team player, friendly and professional. Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system. Medical office experience preferred, but not required High school diploma or equivalent.
Hours: on call position Monday-Friday 0-40hrs as needed
Additional Notes: will be trained for both Provo Internal medicine office and Endocrinology.
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