Project Administrative Assistant

2 weeks ago


Novi, United States SunGlo Restoration Services Full time
Job DescriptionJob Description

SunGlo Restoration Services, Inc. is seeking a Project Administrative Assistant to provide administrative support to our project teams and office staff to ensure successful completion of jobs.

 

Duties/Responsibilities:

  • Receive new restoration job requests via phone and email
  • Make calls to homeowners and subcontractors regarding job status
  • Record notes, prepare, and compile project documentation throughout duration of job
  • Review job file for completeness 
  • Problem solve complaints from property owners and escalate as necessary
  • Attend weekly team meetings
  • Track progress on teams projects
  • Audit of files for status of projects
  • Manage Outlook calendars and meeting schedules
  • Prepare emails and written correspondences 

Required Skills/Abilities:

  • Excellent phone etiquette
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Organized and can prioritize work
  • Proficient computer skills
  • Proficient with Microsoft desktop tools (i.e. Excel, Word, Power Point)
  • Ability to work well within a team environment
  • Ability to occasionally work overtime during the week or on the weekend

Preferred Skills (not required)

  • General knowledge of the construction and insurance industry
  • Knowledge and prior use of construction job tracking software 

Education and Experience:

  • High school diploma or equivalent required.

Regular Work Schedule:

  • Monday - Friday 8am - 5pm


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