Automotive Customer Service Representative
1 month ago
We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing service information and interacting with service technicians.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about services
- Provide written estimates with company software.
- Document and update customer records based on interactions
- Relay customer concerns to service technicians and advise customers of necessary repairs based on technicians findings.
Qualifications:
- Previous experience in customer service, sales, or automotive parts or service.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Data entry / typing
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