Automotive Customer Service Representative

1 month ago


Los Angeles, United States A.G. Automotive and Diagnosis Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing service information and interacting with service technicians.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about services
  • Provide written estimates with company software.
  • Document and update customer records based on interactions
  • Relay customer concerns to service technicians and advise customers of necessary repairs based on technicians findings.

Qualifications:

  • Previous experience in customer service, sales, or automotive parts or service.
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Data entry / typing
Company DescriptionWe are a complete automotive service center that strives to give the best possible experience to our clients daily. We begin each day with a commitment to our core values of honesty, integrity, humility. Our goal is to make our clients lives easier by providing them them the the best service we can, at a fair and reasonable price. We are committed to performing quality repairs, using the highest quality parts, in a reasonable time, at a reasonable price. We take the time to actually diagnose vehicle correctly, the first time. This assures happy clients by saving them money, not constantly replacing good parts . We take the guesswork out of auto repair. If you are tired of guessing, let us show how to stop guessing, and accurately diagnose vehicles quickly.Company DescriptionWe are a complete automotive service center that strives to give the best possible experience to our clients daily. We begin each day with a commitment to our core values of honesty, integrity, humility. Our goal is to make our clients lives easier by providing them them the the best service we can, at a fair and reasonable price. We are committed to performing quality repairs, using the highest quality parts, in a reasonable time, at a reasonable price. We take the time to actually diagnose vehicle correctly, the first time. This assures happy clients by saving them money, not constantly replacing good parts . We take the guesswork out of auto repair. If you are tired of guessing, let us show how to stop guessing, and accurately diagnose vehicles quickly.

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