Debt Collector
3 weeks ago
Any application outside of those three states will be deleted.
Are you a skilled negotiator with a passion for helping people resolve their debts? We’re looking for 3rd Party Collection Agents to join our dynamic and growing team—remotely
Experience Required:
- Minimum 3-5 years of proven experience in Debt Collections.
- Proficient in consumer communications via email and outbound calls.
Technical Requirements:
Reliable Computer:
- A desktop with up-to-date hardware and operating system (Windows or macOS).
- Sufficient processing power to handle multiple applications simultaneously.
- High-Speed Internet:
- A stable broadband internet connection with a minimum speed of 25 Mbps to ensure clear voice calls and smooth internet browsing.
- Headset with Microphone:
- A high-quality USB headset with a noise-canceling microphone for clear communication during calls.
- Dual Monitors (Recommended):
- Two monitors to efficiently manage multiple tasks such as reviewing account details, communicating with consumers, and maintaining records simultaneously.
- A private, quiet space free from distractions to maintain professionalism during calls.
- Compliance with data protection regulations by ensuring a secure workspace for handling sensitive information.
- Ensure compliance with FDCPA and Reg F regulations.
- Make 100+ outbound calls daily to engage with consumers.
- Analyze account details, educate consumers on payment options, and negotiate settlements professionally.
- Apply innovative strategies to optimize collection efficiency.
- Maintain detailed, organized account records.
- Effectively utilize email and text communication features.
- Comprehensive knowledge of collections practices and procedures.
- Proven track record of consistently meeting and exceeding monthly and yearly collection goals.
- Exceptional communication and negotiation skills.
- Eager to learn and adapt in a fast-paced environment.
- Strong computer skills and data analysis capabilities.
- Punctual, dependable, and possesses a strong work ethic.
- Excellent phone etiquette.
- Goal-driven, self-motivated, and committed to upholding company professionalism.
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