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Debt Collector

2 months ago

Mesa, United States Elite Recovery Group LLC Full time $17 - $20
Job DescriptionJob DescriptionAre you a skilled negotiator with a passion for helping people resolve their debts? We’re looking for 3rd Party Collection Agents to join our dynamic and growing team—remotely

Experience Required:

  • Minimum 1 year of proven experience in Debt Collections or equivalent experience.
  • Proficient in consumer communications via email and outbound calls.

Technical Requirements:

  • Reliable Computer:
  1. A desktop with up-to-date hardware and operating system (Windows or macOS).
  2. Sufficient processing power to handle multiple applications simultaneously.

  • High-Speed Internet:
  1. A stable broadband internet connection with a minimum speed of 25 Mbps to ensure clear voice calls and smooth internet browsing.

  • Headset with Microphone:
  1. A high-quality USB headset with a noise-canceling microphone for clear communication during calls.

  • Dual Monitors (Recommended):
  1. Two monitors to efficiently manage multiple tasks such as reviewing account details, communicating with consumers, and maintaining records simultaneously.

  • Secure Workspace:
  1. A private, quiet space free from distractions to maintain professionalism during calls.
  2. Compliance with data protection regulations by ensuring a secure workspace for handling sensitive information.

Role and Responsibilities:

  • Ensure compliance with FDCPA and Reg F regulations.
  • Make 100+ outbound calls daily to engage with consumers.
  • Analyze account details, educate consumers on payment options, and negotiate settlements professionally.
  • Apply innovative strategies to optimize collection efficiency.
  • Maintain detailed, organized account records.
  • Effectively utilize email and text communication features.

Qualifications:

  • Arizona residents only
  • Comprehensive knowledge of collections practices and procedures.
  • Proven track record of consistently meeting and exceeding monthly and yearly collection goals.
  • Exceptional communication and negotiation skills.
  • Eager to learn and adapt in a fast-paced environment.
  • Strong computer skills and data analysis capabilities.
  • Punctual, dependable, and possesses a strong work ethic.
  • Excellent phone etiquette.
  • Goal-driven, self-motivated, and committed to upholding company professionalism.

Why Join Us?Enjoy the flexibility of working remotely in a supportive environment that values professionalism and success.Access to opportunities for professional growth and career development.Competitive pay structure with commission potential.