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Project Manager
1 month ago
Project Manager (Signage)Position Location
Remote Indiana/Michigan onlyPay/hours for position
8am-5pm Monday-FridayMust commit to 24-hour communication with staff and clients$60-75K DOERequirements of position
EDUCATION
- 2- or 4-year degree or equivalent project management work experience.
- A minimum of 1-year prior experience in Project Management
- Proficiency in Microsoft Office Work and Excel with Windows experience
- Business development aptitude
- High degree of professionalism and integrity
- Ability to maintain a high degree of confidentiality
- Ability to multitask
- Managing processes
- Strong attention to detail and organization and documentation skills
- MUST HAVE SIGNAGE EXPERIENCE
- Primary responsibility is to client accounts assigned by the Senior Project Manager, executing and coordinating all facets to ensure successful completion of each project.
- Develop and maintain good rapport with customers, installers, site foremen, managers, etc.
- Ensure a high level of customer service by providing Legendary Customer Service.
- Review architectural prints, complete, and submit art requests based on the prints in conjunction with the client’s “sign standards”.
- Select and assess installers (based on performance) to maintain high standards and ratings within database.
- Request, review and comprehend information based on site survey
- Track multiple client and project information within database and develop spreadsheets to report the information efficiently and effectively
- Prepare and provide timely and accurate project status reports on a daily and/or weekly basis to clients, Senior Project Manager and/or Sales Executive.
- Prepare customer proposals and receive their approval.
- Request and review internal manufacturing bids
- Process manufacturing orders, ensuring accuracy of all documentation for completion of signs.
- Coordinate and monitor production schedule, ship date and installation dates.
- Ensure installation is completed and to customer specifications and satisfaction.
- Continual follow-up throughout project to ensure customer deadlines are met.
- Timely and accurately approval of subcontractor invoices and resolution of any discrepancies
- Prompt and accurate “closeout” for completed projects
- Maintain complete and organized files (both electronic and paper files)
- Commit to 24-hour communication in response to all customer, installer, site foreman, district manager, or internal customers, etc.
- Through training, identify components of channel letters, cabinets, non-illuminated sign types, etc. and appropriate application of each type
- Understand basic concepts of neon lighting and LED lighting.
- Develop and maintains ongoing positive interactions with sales, project management team members, manufacturing, national repairs, design, and company management
- Complete a minimum of one site visit annually
- Complete all components of training process
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