Concierge
3 weeks ago
Job Type: Full Time, Hourly
Schedule: Must be available mornings, nights, weekends, and holidays.
Duties/Responsibilities
· Manages the day-to-day responsibilities associated with accommodating owner and guest arrivals, departures, and requirements at the main desk of the establishment.· Responsible for creating and assigning access control cards and fobs.· Solely responsible for vendor/contractor check-in and check-out processes.· Answers incoming telephone calls, text messages, and emails in a timely manner. · Receives, logs, and delivers all incoming packages and deliveries for owners. · Schedules, cancels, and confirms any work being done in residential units.· Validates Certificates of Insurance to ensure accuracy. · Upkeep of the building calendar.· Receives and delivers grocery and food deliveries.· Responsible for reviewing camera footage throughout shift. · Ensures property security throughout shift. · Transmits and/or receives messages.· Keeps record of owners on property at any given time.· Confers with staff members to assist owners as needed.· Answers inquiries pertaining to condo services and area attractions.· Handles owner complaints or concerns.· Maintains records and reports via Building Link.· Provides access to residential units permitted by the unit owner. · Recommends services, restaurants, attractions, and curates the living experience for unit owners. · Make reservations at local establishments upon request of owners. · Perform other duties as assigned by the Property Manager.
Physical Requirements
· Must have excellent communication skills and phone etiquette.· Attention to detail.· Computer literacy is required. · Must have a polished demeanor.
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