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Store Associate

2 months ago

Wake Forest, United States The UPS Store Full time
Job DescriptionJob Description

We are a team of hard-working, fun-loving professionals that enjoy doing a great job and providing the best possible experience for our customers.  Our Center Associates are responsible for delivering world-class customer service. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • You must qualify to become a Notary Public:  you must be at least 18 years old; you must be a legal resident of the U.S. and a resident of NC, you must be able to read, write and speak English, you must have a high school diploma (or equivalent), and no less than 10 years since incarceration, probation, or parole. 
  • Greet customers in a friendly manner, determine customer needs, and how to exceed their expectations.
  • Deliver exceptional customer service through customer engagement and quality product delivery.
  • Be knowledgeable of products and services offered and properly promote them to customers.
  • Identify customer needs and offer additional services which could benefit them.
  • Receive, sort and place mail in mailboxes accurately.
  • Record all sales transactions completely and accurately in Point-of-Sale system.
  • Pack contents for shipping using established procedures and products.
  • Receive and prepare documents for printing and shipment.
  • Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels.
  • Assist in merchandising the store, including stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
  • Perform end of day duties: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
  • Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
  • General housekeeping duties and other duties as assigned.

Job Types: Full-time, Part-time

Pay: $13.50 - $15.50 per hour

Benefits:

  • Flexible schedule
  • On-the-job training

Shift:

  • 40 Hour per week 

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Work Location: In person

 

The ideal candidate for Center Associate will have retail sales experience, have strong computer and typing skills, are able to lift up to 50 pounds, have a friendly and genuinely helpful demeanor, maintains a professional appearance, and will be a fast learner who will make an effort to learn all aspects of the business.

PLEASE DO NOT VISIT THE STORE, THE HIRING MANAGER WILL NOT BE THERE