Salesforce Admin Support Specialist | Financial Customer Service Rep

2 weeks ago


Richmond, United States LASER Accuracy Full time $30,000 - $70,000
Job DescriptionJob Description

Location: Midlothian, VA

We are seeking a Salesforce Admin Support Specialist | Financial Customer Service Rep to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Experience on the Salesforce Platform
  • Some Technical experience
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionLASER Credit Access is a leading provider of credit and financial data solutions, empowering businesses with seamless access to essential credit information. We specialize in integrating credit data directly into Salesforce, offering a streamlined and efficient approach to credit decision-making processes. Our innovative tools enable businesses to automate and enhance their financial workflows, ensuring they have the most accurate and up-to-date information to drive growth and minimize risk.Company DescriptionLASER Credit Access is a leading provider of credit and financial data solutions, empowering businesses with seamless access to essential credit information. We specialize in integrating credit data directly into Salesforce, offering a streamlined and efficient approach to credit decision-making processes. Our innovative tools enable businesses to automate and enhance their financial workflows, ensuring they have the most accurate and up-to-date information to drive growth and minimize risk.
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