Operations Manager-LOGISTICS XPRESS INC.

3 weeks ago

New York, United States LOGISTICS XPRESS INC. Full time
Job DescriptionJob Description

Logistics Xpress Inc. is a proud Amazon Delivery Service Partner dedicated to delivering excellence in logistics and customer service. As a key player in Amazon's extensive network, we are seeking a motivated and experienced Operations Manager to lead our dynamic team of drivers and contribute to the success of our delivery operations.

**Position Overview:**

As the Operations Manager, you will play a critical role in overseeing and optimizing the day-to-day operations of our delivery team. You will work closely with drivers, coordinate routes, and ensure that our commitment to timely and efficient deliveries aligns with Amazon's high standards.

**Responsibilities:**

1. **Driver Management:** Supervise and lead a team of delivery drivers, providing guidance, support, and performance feedback.

2. **Route Planning:** Efficiently plan and optimize delivery routes to meet delivery expectations and standards.

3. **Performance Monitoring:** Monitor and evaluate driver performance, ensuring adherence to safety protocols, delivery schedules, and customer service standards.

4. **Communication:** Foster clear and open communication channels between the operations team, drivers, and other relevant stakeholders.

5. **Problem Solving:** Proactively address and resolve any operational issues that may arise during the delivery process, ensuring minimal impact on customer experience.

6. **Compliance:** Ensure that all operations comply with our policies, procedures, and safety guidelines.

7. **Training and Development:** Provide ongoing training and development opportunities for the delivery team to enhance their skills and improve overall performance.

8. **Collaboration:** Work closely with DA’s and collaborate on initiatives to enhance the efficiency of delivery operations.

**Qualifications:**

- Proven experience in operations management, preferably in the logistics or delivery industry.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Knowledge of route optimization and logistics planning.

- Familiarity with Amazon's delivery standards and protocols is a plus.

- Ability to thrive in a fast-paced and dynamic work environment.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement benefits

- Opportunities for career growth and advancement within our rapidly expanding organization

**Basic Requirements of Operation’s Manager:**

- Must have a valid driver’s license within the state of employment

- Eligible to work in the U.S

- Must be at least 21 years old

Join our team at Logistics Xpress Inc. and contribute to the delivery of exceptional service. Together, we'll continue to set new standards in the world of logistics and customer satisfaction.


We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

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