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Bilingual Customer Service Representative

4 months ago

Irving, United States PrideStaff Full time
Job DescriptionJob Description

Bilingual Customer Service position in Irving

Associates or Bachelors Degree Required

Begin your career with an EXCITING Fortune 500 organization that has a nation-wide reputation for positive customer service. They have been celebrated by the Axio Harris poll as #2 for brand recognition and excellence among the top 100 brands reviewed.

Excelled program for rapid progression within the organization for those who qualify. They offer great opportunity for growth, and encourage progression within their organization.

Employees receive a full benefit package including pension, vacation, PTO, health care and fitness, stock options, 401K with matching, automobile at cost and education reimbursement. Once hired there are opportunities to HYBRID

Casual environment in a professional setting Jeans, t-shirt, tennis shoes and baseball cap are welcomed.

As an industry leader, they take pride in their team environment focused on engaged and eager professionals. Our client offers a strong sense of community, with focus on personal interests such as leadership training, sponsored sports teams, book clubs, and support for charitable efforts.

Compensation:

  • Bachelors Degree: $20/hr
  • Associates Degree: $19/hr
  • Spanish fluency: $0.50/hr increase

Responsibilities:

  • Handles Incoming and Outgoing calls on a dialer
  • Contacts customers to provide lease end options
  • Contacts customers to verify final intentions
  • Contact dealers to verify balloon and lease returns
  • Quotes payoffs to customers, dealers and insurance companies
  • Acts as contact for customer and dealer questions
  • Provides general customer service
  • Provides marketing information to customers in an effort to promote lifetime loyalty

 

PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

  • A professional, supportive team environment

  • Representation to North Dallas’ top employers

  • Full medical benefits package

  • Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work

Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney

Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance

Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance \r
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Our Mission: Consistently provide client experiences focused on what they value most.