Customer Service Representative

3 weeks ago


Lodi, United States Ambassador Resources Full time
Job DescriptionJob Description

Responsibilities:

·       Maintaining a positive and professional attitude toward customers at all times.

·       Responding promptly to customer inquiries.

·       Communicating with customers through various channels.

·       Acknowledging and resolving customer complaints.

·       Knowing our products inside and out so that you can answer questions.

·       Processing orders, forms, applications, and requests.

·       Keeping records of customer interactions, transactions, comments, and complaints.

·       Communicating and coordinating with colleagues as necessary.

·       Providing feedback on the efficiency of the customer service process.

·       Ensure customer satisfaction and provide professional customer support.

 

Qualifications:

·       Dedication to customer satisfaction

·       Basic knowledge of computer software and office systems

·       Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer



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