Senior Implementation Manager

2 weeks ago

Alpharetta, United States Intelligent Audit Full time
Job DescriptionJob Description

Job Title: Senior Implementation Manager

Reports to: Director of Implementation

Intelligent Audit is a fast-growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend.

What You Will Do:

  • Lead projects from requirements definition through deployment, identifying schedules, creating and maintaining scope documentation, budget estimations, and project implementation plans including risk mitigation based on customer feedback
  • Ensure milestones are successfully met through oversight of project and coordination of the project team resources
  • Work collaboratively with other departments impacting the implementation project & clearly communicate actions needed from all internal and external parties
  • Create and adhere to customer project timelines
  • Develop and maintains complex project plans which involve the tasks of multiple participants and stakeholders
  • Drives accountability from project team members and serves as a contributor in project management process improvement initiatives
  • Understands the business impacts of issues and how they relate to IT owned solutions
  • Develop and maintain all project documentation
  • Potential for travel to and work on-site in various client locations during key stages of implementation.

What You Will Bring:

  • Demonstrated experience with a proven track record in successful implementation of technology solutions
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Skills that enable you to stay organized and multi-task several projects with a go-getter attitude
  • Experience delivering Freight Rate and Auditing software implementations
  • Customer Focused attitude – creating commitment and trust, leading by example in building relationships with customer stakeholders

Desired Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business or related field and a minimum of 5-7 years relevant experience
  • Experience with Smartsheet, Confluence, Office Suite, Jira or ticket management
  • Experience with release processes and SDLC
  • PMP or equivalent professional project management certification

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