BMW Service Loaner Concierge

2 weeks ago

Jacksonville, United States Tom Bush Family of Dealerships Full time $12 - $15
Job DescriptionJob Description

One of the best places to work in Jacksonville is looking for an additional enthusiastic BMW Service Loaner Concierge to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you.

As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service concierge professional.

Responsibilities:

  • Vehicle Delivery:
    • Ensure the vehicle is in delivery quality and has sufficient fuel
    • Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
  • Customer interaction:
    • Collect all required signatures from customers at time of delivery and/or pick up
    • Request all required documents from loaner department and service advisors prior to going on a trip
  • Receiving:
    • Inspect vehicle for customers belongings left behind
    • Record condition of vehicle
  • Other:
    • Perform errands as needed
    • Perform lot maintenance as needed

Qualifications:

  • High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
  • Valid Driver’s License and Good Driving Record.
  • Ability to communicate with customers and employees in a positive and eager manner.
  • Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
  • Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.
  • Fleet management experience preferred.  

BENEFITS:

  • Compensation - $12.00 - $15.00 (depending on experience)
  • Family-Friendly Schedule - Closed Sundays
  • Benefits Package Available - Medical, Dental, Disability, Paid Vacations, Vision & 401k (with 2.5% company match) available for full time employees.
  • Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.
  • EOE - we are an Equal Opportunity Employer
  • Great Work Environment - a family-friendly & drug-free workplace
  • Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.

LOCATION + SUPERVISION:

Our store is located at 9875 Atlantic Boulevard, Jacksonville, FL 32225, one mile west of I-295. Your direct supervisor will be our Service Director, BJ Scott.

Company DescriptionThe Tom Bush Family of Dealerships has been operating in the automotive business for nearly a century. The late Tom Bush Jr. first arrived in Jacksonville and opened a Volkswagen dealership in 1970. The family group has grown to offer Volkswagen, Mazda, BMW, MINI, pre-owned vehicles and a certified collision center now under the leadership of Tom's son, John Bush. Vice Presidents Megan and Brian represent the fourth generation of Bush family members in the business.

They have been voted the 'Best Car Dealership in Jax' by Bold City Best, one of the 'Best Places to Work' by the Jacksonville Business Journal and one of the 'Healthiest Companies' by the First Coast Worksite Wellness Council.

Whether a customer purchased a car from Tom Bush, Sr. in 1918, or is purchasing a car today from one of the Tom Bush dealerships, the buyer becomes part of the family. We treat our employees how we expect them to treat our customers, with honor and integrity. As Mr. B repeatedly said, "the most important part of business is people. Treat everyone with respect, be a man of your word, ask yourself if the business transaction is fair to everyone involved, and nurture long-term relationships. Think of your employees as family members as they are the life-blood of a dealership."Company DescriptionThe Tom Bush Family of Dealerships has been operating in the automotive business for nearly a century. The late Tom Bush Jr. first arrived in Jacksonville and opened a Volkswagen dealership in 1970. The family group has grown to offer Volkswagen, Mazda, BMW, MINI, pre-owned vehicles and a certified collision center now under the leadership of Tom's son, John Bush. Vice Presidents Megan and Brian represent the fourth generation of Bush family members in the business. \r
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They have been voted the 'Best Car Dealership in Jax' by Bold City Best, one of the 'Best Places to Work' by the Jacksonville Business Journal and one of the 'Healthiest Companies' by the First Coast Worksite Wellness Council.\r
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Whether a customer purchased a car from Tom Bush, Sr. in 1918, or is purchasing a car today from one of the Tom Bush dealerships, the buyer becomes part of the family. We treat our employees how we expect them to treat our customers, with honor and integrity. As Mr. B repeatedly said, "the most important part of business is people. Treat everyone with respect, be a man of your word, ask yourself if the business transaction is fair to everyone involved, and nurture long-term relationships. Think of your employees as family members as they are the life-blood of a dealership."

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