Program Administrator

3 weeks ago

Syracuse, United States CPS Recruitment Full time
Job DescriptionJob Description

Program Administrator (59717)

HOURS:  In-office, or potential hybrid schedule

Monday - Friday 8:00am - 4:45pm

PAY RATE: $24.30/hr. ($50,500 annually)

CPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Program Administrator to become a vital part of their team

This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years  This organization is looking for candidates with top notch skills and a strong work ethic. Bi-lingual candidates are a huge plus

Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on  Apply today

The Program Administrator will coordinate day-to-day operation of state program(s) with attention to regulatory compliance.

What You’ll Do:

Program Coordination 50%

  • Create, execute, monitor and update processes for assigned state program(s) to ensure effectiveness and efficiency. Clearly communicate process updates/changes to all involved.
  • Monitor submittal of class records and daily deposit of program fees; monitor electronic transmittal of data and payment of fees to state agency; track entry of completion records in computer.
  • Provide Training Scheduler with input regarding training locations, contracts, and negotiating classroom fees within budget.
  • Review and approve monthly course schedules, assuring cost-effectiveness and maximizing of leased site classroom use to keep costs at or under budget.
  • Audit and record class registration processing fees. Maintain paper and computer records for daily deposits and provide required documentation to state agency and accounting as needed.
  • Research, audit, document and resolve a variety of accounts receivable and payable transactions and customer account related issues.

Regulatory/Contract Compliance 20%

  • Work cooperatively with regulatory agency representative(s) and maintain current knowledge of all regulatory requirements.
  • Develop and maintain current manual of rules and procedures for staff and instructors.
  • Oversee preparation of state notifications, review any state agency feedback or change management expectations
  • Assist with RFPs and state program contract renewals as required through analysis, documentation, and / or reporting.

Customer Service/Team Leadership 20%

  • Communicate with prospective students, customers, regulatory agency administrators, and instructors on a variety of matters.
  • Answer calls, provide program information, research and resolve enrollment and completion problems.
  • Handle escalated calls and resolve difficult or complex questions and problems, and provide quality customer service.

Reporting & Other Job Duties 10%

  • Perform other operational, administrative duties as assigned. Responsible for end-of-the-month reports on state programs training, revenue, and services.
  • Compose written correspondence to customers when necessary.
  • Provide administrative support to staff, program coordinators and management, as needed.
  • Other duties as assigned.

Background Profile:

  • High school diploma and at least 2 years of relevant experience in customer service or administrative role.
  • Associates Degree or Bachelors Degree preferred.
  • Experience in a team lead or leadership role in a call center or customer service environment preferred.
  • Must be a self-starter, be highly detail oriented and possess good time management, organizational, decision making, and interpersonal skills.
  • Proven ability to respond to and complete deadlines as well as delegate and organize own work and others workflow.
  • Excellent verbal and written communication skills required.
  • Intermediate Microsoft Office skills.

Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

How to Apply:
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.com

CPS Recruitment is an Equal Opportunity Employer

#adm123
#ADM24z
 

Company DescriptionHeadquartered in Liverpool, NY, CPS Recruitment partners with top companies Nationally and Globally to provide temporary, contract, and direct hire staffing, executive recruiting and payroll processing services. As a Woman-owned Small Business, we have an earned reputation for the most innovative recruiting solutions. Whether you are looking for a career or looking to hire, the recruiters at CPS Recruitment are here to helpCompany DescriptionHeadquartered in Liverpool, NY, CPS Recruitment partners with top companies Nationally and Globally to provide temporary, contract, and direct hire staffing, executive recruiting and payroll processing services. As a Woman-owned Small Business, we have an earned reputation for the most innovative recruiting solutions. Whether you are looking for a career or looking to hire, the recruiters at CPS Recruitment are here to help

  • Assistant Grants Administrator

    1 day ago

    Syracuse, United States C&S Engineers Full time

    C&S is seeking to fill the position of Asst. Grants Administrator in either our Syracuse or Philadelphia 1 offices. The candidate will work directly with clients to assist in the daily execution and oversight of their Civil Rights programs including Administrator, Grants, Assistant, Civil, Construction, Business Services

  • Senior Administrative Assistant- DDABI

    7 days ago

    Syracuse, United States AccessCNY INC Full time

    Job DescriptionJob DescriptionSenior Administrative Assistant-DDABIReports to: Program Director, DD/ABI ServicesLocation: Syracuse, NYFT: M-F 8a-4pWage: $19.00/hourThe people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!About...

  • Senior Administrative Assistant- DDABI

    6 days ago

    Syracuse, United States AccessCNY INC Full time

    Job DescriptionJob DescriptionSenior Administrative Assistant-DDABIReports to: Associate Director of DDABI Community Based Location: Syracuse, NYFT: M-F 8a-4pWage: $19.00/hourThe people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency...

  • Administrative Intern

    3 days ago

    Syracuse, United States Rescue Mission Full time

    About the JobThe Rescue Mission is seeking an Administrative Intern (unpaid). Preferred applicants are individuals who are friendly, professional, organized and are looking to gain experience with administrative and HR duties. Applicant must be a current college student. The Rescue Mission Alliance strives to share hope, end hunger and homelessness, change...

  • IT Database Administrator

    3 weeks ago

    Syracuse, United States POLYWOOD Full time

    Job DescriptionJob DescriptionDescription:Database Administrator (IT)Check out these videos - Genuine Polywood & How POLYWOOD Is MadeAbout UsAre you inspired by innovation, continuous improvement, rapid vertical growth, and genuine, forward-thinking culture? Do you want to help families and communities connect to the great outdoors—all while doing...

  • Administrative Assistant

    6 days ago

    Syracuse, United States Keller Williams Syracuse Full time

    Job DescriptionJob DescriptionWe're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and...

  • Program Manager

    4 weeks ago

    Syracuse, United States AccessCNY INC Full time

    Job DescriptionJob DescriptionMain Function:Under supervision of Program Director, as part of a leadership team and in keeping with Agency policies and procedures, professional standards, and applicable regulations, use own experience and judgment to carry out the mission of the certified residential programs. Responsibility includes oversight of assigned...

  • Senior Network Administrator

    2 weeks ago

    Syracuse, United States The Salvation Army Full time

    Job DescriptionJob DescriptionGeneral Purpose of Job: This full-time Exempt, onsite position at our Empire State Divisional Headquarters in Syracuse NY is tasked with managing, maintaining, and optimizing the US Eastern Territory’s network systems in alignment with The Salvation Army’s goals and ITIL best practices. The Network Administrator is expected...

  • Administrative/Operational Support Specialist

    1 month ago

    East Syracuse, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionTITLE: ADMINISTRATIVE/OPERATIONAL SUPPORT SPECIALISTLOCATION: EAST SYRACUSE, NY (ONSITE DAILY)DURATION: 6+ MONTH CONTRACT TO HIRE JOB SUMMARY:Maintain a high-level of operational and sales support through consistent and timely response to inquiries, order processing, cash application, document management, sample billing, price...

  • Sec. 8 Statewide Rep.

    4 weeks ago

    Syracuse, United States New York Housing Trust Fund Full time

    Job DescriptionJob DescriptionNew York State Homes and Community Renewal (HCR) fosters the creation and preservation of high-quality affordable housing, while working strategically to revitalize neighborhoods and communities throughout the Empire State. Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant,...

  • Full Time Internal Medicine Physician

    1 month ago

    Syracuse, United States Landmark Health Full time

    Opening for BE/BC Internist for Associate Program Director of Internal Medicine Residency Program for central NY hospital. Must have 3 years of experience as active faculty member in ACGME accreditied IM Residency Program. Seeking innovative physician leader with excellent teaching, clinical and interpersonal skills. Position is 50% clinical/hospital based...

  • Full Time Internal Medicine Physician

    4 weeks ago

    Syracuse, New York, United States Landmark Health Full time

    Opening for BE/BC Internist for Associate Program Director of Internal Medicine Residency Program for central NY hospital. Must have 3 years of experience as active faculty member in ACGME accreditied IM Residency Program. Seeking innovative physician leader with excellent teaching, clinical and interpersonal skills. Position is 50% clinical/hospital based...

  • Human Resource Assistant

    7 days ago

    Syracuse, United States Crouse Hospital Full time

    The Human Resource Assistant is responsible for the coordination of administrative/clerical support services for the Human Resource department. Performs front desk-receptionist duties in a busy office setting that requires multi-tasking, time management, organization, and exceptional customer service to the employees and other visitors to the hospital. Job...

  • Assistant Coordinator, Exams

    4 weeks ago

    Syracuse, United States Syracuse University Full time

    Job Description Supervision of all aspects of the Center for Disability Resource’s exam services area. The position requires both strong interpersonal, written & verbal communication skills as well as proficiency in Microsoft Excel for the purpose of data management and reporting. The position requires basic knowledge of assistive technologies & software...

  • Human Resource Assistant

    7 days ago

    Syracuse, United States Crouse Hospital Full time

    The Human Resource Assistant is responsible for the coordination of administrative/clerical support services for the Human Resource department.  Performs front desk-receptionist duties in a busy office setting that requires multi-tasking, time management, organization, and exceptional customer service to the employees and other visitors to the...

  • Human Resources Manager

    2 days ago

    Syracuse, New York, United States Marriott Syracuse Downtown Full time

    JOB OVERVIEW: Assists in the development, implementation and administration of all Human Resource functions, including recruitment, training and development, benefit administration and associate relations activities, relating to all hotel personnel.Must have a degree in Human Resouces management and/or experience in the field.REPORTS TO: Director of Human...

  • Business Continuity Specialist

    2 weeks ago

    Syracuse, United States Calea Full time

    The Business Continuity Specialist reports directly to the Director of Emergency Management & Business Continuity. The position is responsible for conducting business continuity planning for Syracuse University as an enterprise, assisting Syracuse University divisions and departments in crafting plans at the local level, developing and conducting business...

  • Low Cost of Living and Great Compensation Near Syracuse, NY

    4 weeks ago

    Syracuse, United States The Curare Group Full time

    We have an exceptional opening for an Associate Medical Director for this trauma program in upstate New York. You will assist with clinical responsibilities and administrative duties for an ACS verified Level II Trauma Program which admits approximately 1100 patients annually and is led by a strong Trauma Surgery panel with support from Advanced Practice...

  • Director of the LGBTQ+ Resource Center

    2 weeks ago

    Syracuse, United States Syracuse University Full time

    Job Description The Director of the LGBTQ+ Resource Center works within the mission of the Division of Student Experience to provide diverse programming to LGBTQ+ students in a safe, affirming, and welcoming environment. The Director provides vision, strategic leadership, and overall supervision to the LGBTQ+ Resource Center in support of the University’s...

  • Medical Director

    2 weeks ago

    Syracuse, United States Liberty Resources Full time

    Medical Director OpportunityPosition Summary:Liberty Resources, Inc. is seeking a Board-Certified Physician for our newly designated Federally Qualified Health Center (FQHC) located at 1045 James St. Syracuse NY. We are seeking a dynamic Medical Director to share in our Vision for delivering high quality healthcare in our integrated primary care and...