Desktop/EUC Staging Tech

1 week ago

Mechanicsburg, United States F2Onsite Full time
Job DescriptionJob Description

Onsite Desktop/EUC Staging Technician-A+

  • Understand existing processes followed by team for staging services/function
  • Map activities being performed by the existing team and collect available documentation covering
    • Equipment / Device Intake & Inventory Tracking
    • Equipment Staging
    • Equipment / Device Dispatch & Reporting
    • Daily Progress / Metrics Update in Standard Template
    • Weekly Progress / Metrics Update in Standard Template.



Qualifications

  1. BS/BA in Information Technology, or an equivalent combination of education or experience
  2. Staging/troubleshooting experience with various Retail / IMAC / POC devices
  3. Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment
  4. Excellent customer service orientation and verbal communication skills
  5. Analytical thinking and Problem Solving ability
  6. Certifications :
    • A+ Hardware (must), ITIL (preferred) , CCNA (preferred)
    • Microsoft : MCP/MCSE/MCTS, etc. (preferred)
  7. Tools : ServiceNow, Microsoft Suite, Windows OS, Mac OS (preferred), MS Office O365
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r
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WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

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