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Customer Service Representative

1 month ago

Buffalo Grove, United States ELM USA Full time
Job DescriptionJob Description

We are seeking a Customer Service Sales Associate to join our team You will be responsible for managing incoming calls and directing them to the appropriate personnel. Additionally, your role will include taking phone orders and providing any additional customer support necessary. This position could evolve into an inside sales position too.

Responsibilities:

  • Handle customer inquiries
  • Provide information about our products
  • Troubleshoot and resolve minor product issues and concerns
  • Document and update customer records based on interactions

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionELM USA is a leading global developer and manufacturer of digital optical disc repair products. We are currently the #1 company in the world for our industry and have a strong following and presence in our niche markets.

We have a small company atmosphere. Compensation is entry level and based upon qualifications. If you are looking for a career with a well-positioned company that offers unlimited growth and advancement, contact us for details. We are an equal opportunity employer.Company DescriptionELM USA is a leading global developer and manufacturer of digital optical disc repair products. We are currently the #1 company in the world for our industry and have a strong following and presence in our niche markets.\r
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We have a small company atmosphere. Compensation is entry level and based upon qualifications. If you are looking for a career with a well-positioned company that offers unlimited growth and advancement, contact us for details. We are an equal opportunity employer.