Service Coordinator

2 weeks ago


San Diego, United States CJ Charles Jewelers Full time
Job DescriptionJob DescriptionCJ Charles Jewelers is seeking a Service Coordinator to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finish. They must work to ensure customer satisfaction. CJ Charles Jewelers Service Coordinators are asked to share the quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.

A Service Coordinator is required to have a strong understanding of Customer Services needs and customer priorities, excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously. A Service Coordinator needs to have the ability to establish and maintain effective relationships with customers and gain their trust and respect – excellent interpersonal and communication skills are a must. At this time, we are not sponsoring work visas. Applicants must have valid work authorization for employment is the USA.

KEY RESPONSIBILITIES

Service Sales Achievement:

• Consistently achieve and/or exceed the monthly service targets.

• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client

• Negotiate and handle objections with ease

• Monitor Inventory levels of parts and maintain orders as needed

 

Client Relationship Management:

• Cultivate new and existing client relationships through exceptional service, partnering with Management to develop a plan for their clients and prospects

• Consistently and accurately capture client data for follow-up and relationship building effectively

• Appropriately resolve client issues/concerns and escalate as needed to Management

• Client networking events

 

Daily Operations:

• Understand and comply with all security and operational policies and procedures of CJ Charles Jewelers

• Assist with daily set-up and breakdown of the boutique

• Daily status checks on open repair tickets and parts – updating clients on any delays

• Daily shipping and receiving of all Service Department related items

 

Required Experience:

• 2 to 5 years of previous experience in luxury retail, service or hospitality environment

• General knowledge of jewelry & watches

 

Technical Skills:

• Ability to work in a fast-paced retail store environment

• Computer and internet Savvy

• MS Office experience required

 

Personal Skills/Abilities:

• Additional language skills are a plus

• Excellent interpersonal and communication skills are required

• Strong understanding of Customer Service needs

• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision

 

Being an Ambassador of CJ Charles Jewelers:

• Uphold CJ Charles image by maintaining professional demeanor at all times

• Self-Starter with Team-Player approach

• Must be available to work retail hours including weekends/nights and to travel for trainings, client events, conferences…
  • Service Coordinator

    3 weeks ago


    San Diego, United States CJ Charles Jewelers Full time

    Job DescriptionJob DescriptionCJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.A Service Coordinator duty is to provide excellent customer service following up on after sales service and follow the repair process...


  • San Diego, United States Compass Part time $20

    Compass for Affordable Housing (FAH) is a 501(c)(3) not-for-profit organization. Compass FAH serves families, singles, and seniors residing in affordable housing communities. Our services include an after-school program for resident youth. Adult support services that include health & wellness classes, financial education, job readiness assistance, etc.We are...


  • San Diego, United States National Community Renaissance Full time

    National Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors...

  • Customer Service 1

    2 weeks ago


    San Diego, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-West **Requisition Number****:** CUSTO004437 Showing 1 location **Job Details** **Description** **Pilot Freight Services is seeking a full time Customer Service 1 for our San Diego CA, location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...


  • San Diego, United States Ladgov Corporation Full time

    Job Title: Food Services CoordinatorLocation: U. S. Coast Guard Sector San Diego, San Diego, CAType of Job: Full-timeSchedule: Monday to Friday, with occasional weekends and holidaysDuties:Manage and oversee food services operations at the USCG Guard Dining Facility (CGDF)Purchase food supplies and manage inventoryPrepare and cook meals according to menu...


  • San Diego, United States LADGOV CORPORATION Full time

    Job Title: Food Services Coordinator Location: U. S. Coast Guard Sector San Diego, San Diego, CA Type of Job: Full-time Schedule: Monday to Friday, with occasional weekends and holidays Duties: Manage and oversee food services operations at the USCG Guard Dining Facility (CGDF) Purchase food supplies and manage inventory Prepare and cook meals according to...


  • San Diego, United States LADGOV CORPORATION Full time

    Job Title: Food Services Coordinator Location: U. S. Coast Guard Sector San Diego, San Diego, CA Type of Job: Full-time Schedule: Monday to Friday, with occasional weekends and holidays Duties: Manage and oversee food services operations at the USCG Guard Dining Facility (CGDF) Purchase food supplies and manage inventory Prepare and cook meals according to...


  • San Diego, United States Anesthesia Management Professionals, Inc. Full time

    Job DescriptionJob DescriptionUnder supervision, receives and relays messages for ASMG physicians; provides fee estimates for physician services as requested and maintains fee estimator database; coordinates “special requests” from patients for Anesthesia services; assists the Lead Communications Coordinator with physician evaluation processes, and...


  • San Diego, United States Esquire Deposition Solutions Full time

    Job DetailsJob Location San Diego Office - San Diego, CA Position Type Full Time Education Level High School Salary Range $20.00 - $24.00 Hourly DescriptionPURPOSE OF THE POSITION The Service Delivery Coordinator builds clients for life by owning the Reservation and Client Services experience. Works to anticipate and satisfy the clients' needs and...


  • San Diego, United States St. Vincent De Paul Village Full time

    Job DescriptionJob DescriptionJob DetailsJob TitlePhilanthropy Coordinator, Volunteer ServicesReports ToPhilanthropy Manager, Volunteer ServicesSalary GradeN9FLSA StatusNon-ExemptEffective DateApril 2024SummaryThe Philanthropy Coordinator, Volunteer Services, is the first point of contact for groups and individuals interested in donating their time to serve...


  • San Diego, United States St. Vincent De Paul Village Full time

    Job DescriptionJob DescriptionJob DetailsJob TitlePhilanthropy Coordinator, Volunteer ServicesReports ToPhilanthropy Manager, Volunteer ServicesSalary GradeN9FLSA StatusNon-ExemptEffective DateApril 2024SummaryThe Philanthropy Coordinator, Volunteer Services, is the first point of contact for groups and individuals interested in donating their time to serve...


  • San Diego, United States Compass Part time $18

    Compass For Affordable Housing (FAH) is a 501(c)(3) not-for-profit organization. Compass FAH serves families, singles, and seniors residing in affordable housing communities. Our services include an after-school program for resident youth. Adult support services that include health & wellness classes, financial education, job readiness assistance, etc.We are...

  • Service Coordinator

    Found in: Resume Library US A2 - 2 weeks ago


    San Diego, California, United States Liberty Military Housing Full time

    Overview: Liberty Military Housing – Own your passion for service!   At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of...


  • San Diego, United States St. Vincent De Paul Village Full time

    Job DescriptionJob DescriptionJob DetailsJob Title Residential Services Coordinator I Reports ToSupervisor of Residential ServicesSalary GradeN3FLSA StatusNon-ExemptEffective DateJune 2023SummaryA Residential Service Coordinator I (RSC I) welcomes individuals experiencing homelessness to the 24/7 Residential program. Clients are met with Compassion and...

  • CLIENT SERVICE COORDINATOR

    Found in: Careerbuilder One Red US C2 - 4 days ago


    San Diego, CA, USA, United States Banfield Pet Hospital Full time

    The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Coordinator, Service, Skills, Hospital, Benefits, Animal Care, Retail


  • San Diego, United States National Community Renaissance Full time

    Job DescriptionJob DescriptionThe Hope Through Housing Foundation (HTHF) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National CORE's affordable housing developments throughout California, Texas, and Florida. We seek passionate,...


  • San Diego, United States Banfield Pet Hospital Full time

    Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently...


  • San Diego, United States Banfield, The Pet Hospital Full time

    Live and exemplify the Five Principles of Mars, Inc. within self and team.Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.Maximize the number of pets seen by the hospital team through through a productive and efficiently...

  • Care Coordinator

    1 day ago


    San Diego, United States Family Health Centers of San Diego Full time

    Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...


  • San Diego, United States CareerBuilder Full time

    Opportunities for Operations Coordinator in San Diego, CA Remote positions only Search completed. Found 0 matching records. Opportunities for Operations Coordinator in San Diego, CA Remote positions only Search completed. Found 0 matching records. Engagement and Growth Operations Coordinator Art of Problem Solving As the Engagement and Growth Operations...