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Front Of The House Manager

3 months ago

Minneapolis, United States Superior Talent Source Full time
Job DescriptionJob Description

Job Summary:

We are seeking a dynamic and experienced Front of the House Manager to lead our service team and ensure an exceptional dining experience for our guests. The ideal candidate will have a passion for hospitality, strong leadership skills, and a commitment to delivering high-quality service. This role involves overseeing all front-of-house operations, including staff management, customer service, and coordination with the kitchen and bar teams.

Key Responsibilities:

  • Team Leadership:
  • Recruit, train, and supervise front-of-house staff, including servers, hosts, and bartenders.
  • Create and manage staff schedules to ensure adequate coverage during peak times.
  • Conduct regular team meetings to communicate goals, updates, and service expectations.
  • Foster a positive and productive work environment, promoting teamwork and high morale.
  • Customer Service:
  • Greet and interact with guests, ensuring their dining experience exceeds expectations.
  • Address and resolve any guest concerns or complaints promptly and professionally.
  • Monitor and maintain dining room standards, including cleanliness, ambiance, and service quality.
  • Handle reservations, seating arrangements, and special requests efficiently.
  • Operations Management:
  • Oversee daily front-of-house operations, ensuring seamless service from opening to closing.
  • Collaborate with the kitchen and bar teams to ensure timely and accurate order delivery.
  • Monitor inventory levels for front-of-house supplies and place orders as needed.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Financial Management:
  • Assist with budgeting and cost control for front-of-house operations.
  • Monitor and manage labor costs, minimizing overtime while ensuring adequate staffing.
  • Track and analyze sales data, customer feedback, and operational performance to identify areas for improvement.
  • Marketing and Promotions:
  • Work with the marketing team to develop and implement promotions, events, and special menus.
  • Engage with the local community and build relationships to attract new and repeat customers.

Qualifications:

  • Proven experience as a Front of the House Manager, Assistant Manager, or similar role in the restaurant industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • High level of organizational and multitasking skills.
  • Customer-focused mindset with a passion for delivering outstanding service.
  • Knowledge of restaurant operations, health and safety regulations, and financial management.
  • Proficiency in restaurant management software (e.g., POS systems).

Preferred Qualifications:

  • Experience in fine dining or high-volume restaurants.
  • Certification in food safety and sanitation.

At Superior Talent Source, we're committed to finding the right fit for you. As part of our recruitment process, we may reach out to discuss positions we believe align with your skills and aspirations. By submitting your application, you consent to receive communication from us via SMS text message, ensuring a seamless and efficient recruiting experience. Join us in shaping the future of dining excellence






 #STS


Company DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.

Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.

Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.

Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.

Lastly, we know what it takes and how to match the right candidate to the right client.Company DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r
\r
Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r
\r
Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r
\r
Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r
\r
Lastly, we know what it takes and how to match the right candidate to the right client.