Assistant Car Wash Manager
4 weeks ago
Ensure customer satisfaction and maintain a working environment focused on customer satisfaction. Identify and promptly resolve customer concerns and complaints.
Team Management
Responsible for managing staff in the absence of the Manager.
- Develop employees to improve performance. Create bench strength.
- Ensure all employees are trained according to Car Spa policies and procedures.
- Ensure all company news, and changes to policies and procedures are disseminated to the appropriate employees.
- Responsible for enforcing Car Spa Policies and Procedures relating to your department.
- Man Hour Control
- Helps with ticket goal
- Ensure customer satisfaction.
- Involved with opening and closing duties.
- Involved with end of shift deposit and reconciliation.
Working Conditions
All work is done outdoors in all types of weather.
- Safety is a prime concern due to the constant traffic movement. You must be alert and move safely around moving vehicles.
- You are required to enter and/or reach all areas of any type vehicle. You must constantly bend, reach, stoop and stretch. You must be able to step up into and down out of vehicles.
- Scheduled 50 hours per week.
Qualifications
Required
- Management experience
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