Assistant Car Wash Manager

2 months ago


Jacksonville, United States Car Spa, Inc. Full time
Job DescriptionJob DescriptionCustomer Service is Job #1

Ensure customer satisfaction and maintain a working environment focused on customer satisfaction. Identify and promptly resolve customer concerns and complaints.

Team Management

Responsible for managing staff in the absence of the Manager.

  • Develop employees to improve performance. Create bench strength.
  • Ensure all employees are trained according to Car Spa policies and procedures.
  • Ensure all company news, and changes to policies and procedures are disseminated to the appropriate employees.
  • Responsible for enforcing Car Spa Policies and Procedures relating to your department.
  • Man Hour Control
  • Helps with ticket goal
  • Ensure customer satisfaction.
  • Involved with opening and closing duties.
  • Involved with end of shift deposit and reconciliation.

Working Conditions

All work is done outdoors in all types of weather.

  • Safety is a prime concern due to the constant traffic movement. You must be alert and move safely around moving vehicles.
  • You are required to enter and/or reach all areas of any type vehicle. You must constantly bend, reach, stoop and stretch. You must be able to step up into and down out of vehicles.
  • Scheduled 50 hours per week.

Qualifications

Required

  • Management experience


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