Administrative Coordinator, Program Specialist Group

2 weeks ago


San Diego, United States Amtec - Enterprise 5 Full time
Job DescriptionJob Description

The Administrative Coordinator for the Program Specialist Group (PSG) will be customer service driven, a team player and be able to multi-task and thrive in a fast-paced environment. This role will be a pivotal part of the Program Specialist Group and will be responsible for managing e-mail correspondence, surveys, and outgoing responses with members inquiring about the Auto Program. The PSG Department Coordinator must be able to analyze a situation, develop potential resolutions, communicate them clearly in writing and encourage positive resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES • Process Web Survey’s • Respond to members written correspondence within 24 hour timeframe • Review and improve existing written template responses • File Maintenance – Filing, organizing, auditing, scanning • Call Center coverage as needed • Administrative support to Leadership team of the Program Specialist Group • Practices and maintains working knowledge of all PSG processes and procedures with the understanding the position could evolve to a full time Program Specialist • Provides support for Spanish speaking calls as needed  REQUIREMENTS/QUALIFICATIONS • High school diploma or general education degree (GED). Minimum of two (2) years experience with general office responsibilities and procedures. • Proficiency in MS Office including Word, Excel and Outlook • Good writing, grammar, and punctuation skills • Good analytical and problem solving skills • Experience with responding to inquiries, issues or complaints. • Ability to communicate effectively (Both written and verbal) • Ability to follow oral and written instructions • Service oriented with excellent interpersonal skills • Positive Attitude • Ability to adapt well to change and remain flexible while working under deadlines • Ability to work in fast paced team environment • Bilingual Spanish highly desired
Temp to hire
$20.50 pay rate
8:00a-4:30p



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