Administrative Assistant

MONGO ATTACHMENTS is a top market competitor in direct-to-consumer sales of mini excavator attachments and accessories, specializing in niche attachments for Micro-Mini & Midi size excavators. Not only do we take pride in the quality of our products, but we also pride ourselves on providing the best customer service and support in the industry. We understand that our customers are busy working to make a living, so they don’t have time to put up with anything less. We do our best to keep things simple for our customers by providing quick lead/delivery times, exceptional customer service, and the best quality products - all to ensure the customer can get the job done efficiently and effectively.

Job Title:

• Administrative Assistant

Position:

• Full-time, M-F, 8am-5pm

Job Overview

The Administrative Assistant is responsible for aiding in day-to-day office and operational functions to help maximize the company’s productivity.

Role Description

Mongo Attachments is seeking an Administrative Assistant to provide support in data entry, administrative tasks, and accounts receivable functions. The ideal candidate will be detail-oriented, organized, and proficient in data management and financial processes. This role requires strong communication skills, and the ability to multitask effectively.

Responsibilities:

1. Data Entry

o Prepares, compiles, sorts, and verifies data for entry

o Inputs and updates information in databases and spreadsheets

o Transfers paper or manual documents into digital format files

o Performs data entry using Word, Excel, or other computer software

o Responds to requests to retrieve data from ERP database

o Uses basic office equipment (i.e. printer, copier, scanner, etc.)

2. Administrative Support

o Maintains physical and digital filing systems

o Responds to emails and phone calls in a professional manner

o Directs callers to appropriate personnel, and assists in-office customers and visitors

o Manages and coordinates important dates, meetings, events, and/or schedules

o Researches and compiles information on specified topics as requested

3. Accounts Receivable

o Prepares orders/invoices accordingly

o Collects revenue by contacting and notifying customers of delinquent accounts

o Investigates to resolve account discrepancies

o Maintains financial records by filing documents as necessary

Qualifications/Requirements:

• High school diploma or GED

• 1-3 years in an administrative role

• Prior experience using Sage 100, or any ERP system (preferred)

• Prior experience using Salesforce, or any other CRM software (preferred)

• Experience with Microsoft Office applications

• Excellent attention to detail

• Ability to multitask effectively

• Strong written and verbal communication skills

• High degree of time management and organizational skills

• Capability to work independently and in collaboration with others

• Accurate record keeping

• Ability to work under pressure and navigate multiple deadlines

• Displays a proactive approach to problem-solving and process improvement

• Strong customer service skills

Benefits:

• Medical, Dental, & Vision Insurance

• Vacation Time

• PTO

• Paid Holidays

• 401k, with 4% company match