Personal Banker I

1 month ago

Augusta, United States Unity Bank Full time
Job DescriptionJob Description

Job Title: Personal Banker I

Job Type: Full Time

Be a valued part of our Unity Experience.

Our employees embrace ideas, share openly and honestly, and believe in meaningful work for all. We are innovative, we encourage, we collaborate, we are authentic, and we live in a care culture. Our work environment is a trust-based, collaborative, open, transparent workspace where our bankers feel good and do good. Each employee builds their own sense of pride and ownership for what we do, taking responsibility for their roles and duties. Employee engagement and customer experience are always at the forefront of all we do.

At Unity Bank, we are proud to be a community bank, at the heart of every community we serve. We feel strongly that when our customers choose Unity Bank, our customers are investing in and strengthening our communities; funding local farmer’s seeds, opening doors on main street, and unlocking opportunities for our neighbors.

Every customer is unique. We value each conversation. We listen to our customers; we are curious, and we connect. We build relationships. We aspire to deliver high quality personalized service that our valued customers need and want. We feel the deep understanding and passion to deliver solutions that truly make a difference. We help people achieve their dreams. We share our Unity Experience with all.

The Personal Banker serves as one of the Bank’s primary front-line customer service representatives and is responsible for delivering exceptional service to customers. They focus on building long-term relationships with customers, learning how we can add value to their financial situations, and explaining how our products and services can meet their needs which will lead to an excellent customer experience. In addition, this position will be proactive in assisting customers to adopt new technologies, while maintaining our high service standards, as the retail delivery system continues to evolve.

Principal Responsibilities & Duties:

  • Able to open/close all deposit accounts (does not include IRA retirement accounts)
  • Supports Unity’s strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge.
  • Identifies potential customers through networking, customer referrals, or other means and reaches out to them to present our financial solutions or refers them to the appropriate area within the bank.
  • Performs daily administrative duties, like opening new deposit accounts, maintaining customer information on the Banks’ core system and other requested tasks.
  • Performs duties within set processing timeframes, like customer account transactions, accurately disbursing cash, processing loan payments, balancing, scanning proof work and other documents, and entering data into teller system

  • Acquires and maintains knowledge of regulatory, compliance, and internal audit/control requirements for the Personal Banker role. This would include completing all required training, assigned, in a timely manner, related to the job function.

  • Backs up other departments as necessary or as requested, to help manage overall efficiencies in the organization.

Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, Vision insurance.

Supplemental Pay: Bonus pay

This is a position for which:

  • Military experienced individuals are encouraged to apply.
  • Applicants of all ages, including older job seekers are encouraged to apply.
  • Applicants with disabilities are encouraged to apply.

Unity Bank is an Equal Opportunity Employer.

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