Tenant Services Coordinator

3 weeks ago


Raleigh, United States Lundy Management Group, LLC Full time
Job DescriptionJob Description

Attention to detail; high level of focus on customer service and swift resolution of concerns; adept at communicating in person, via phone, and via email; ability to multi-task in a fast-paced environment; collaborative attitude

The Tenant Services Coordinator, ("TSC") will work in conjunction with a team consisting of Assistant Property Manager(s), Property Manager(s), and a Senior Property Manager to manage a portfolio of approximately 1 million square feet within Lundy Management Group's portfolio. The TSC will also have the opportunity to work with other Tenant Services Coordinators on ad-hoc projects.

The hours are intended to be accomplished within a 40-hour work week, between the hours of 8am-5pm. Additional hours of work may be required or requested to meet deadlines or respond to the immediate needs of a client. The TSC is not required to participate in the team's emergency on-call rotation but is eligible for participation after sufficient training, and is eligible for other overtime opportunities to serve the needs of our clients.

Own customer work order system, including responding to tenant needs, coordinating with in-house maintenance staff or third-party vendor, and seeing tasks through to completion

Answer phones, taking responsibility for routine calls and understanding when to escalate requests and concerns to the appropriate party

Maintain positive relationships with clients and vendors

Produce general correspondence

Assist with creating and maintaining existing maintenance logs and onsite equipment inventory

Establish and maintain appropriate filing systems, both manual and electronic

Help coordinate new tenant onboarding / tenant move-outs

Support property managers at meetings and walk-throughs as requested

Assist with planning and execution of tenant appreciation events and special events as needed

Contract for vendor services and oversee as required

Participate in projects

Evaluate tenant or guest experience at a given property and assist with creation and execution of improvement plans, where applicable

Research new amenities, services, and programs that add value for tenants

Support property managers with budgeting and reforecasting

Support property managers with compilation of investor reports

of within 30 days of employment.

The Tenant Services Coordinator is an employee at will.



  • Raleigh, United States Kane Realty Corporation Full time

    Job DescriptionJob DescriptionTenant Services CoordinatorWho We Are:At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving...


  • Raleigh, United States Volunteers of America Chesapeake Full time

    COMPANY OVERVIEW Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud...


  • Raleigh, United States Volunteers of America Chesapeake and Carolina's (V Full time

    Job DetailsJob Location Lewis Place - Raleigh, NC Position Type Part Time Not Eligible - 20-29 Modified Education Level High School Diploma Obtained Travel Percentage Up to 25% Job Shift Any Job Category Behavioral and Mental Health Services DescriptionCOMPANY OVERVIEW Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As...


  • Raleigh, United States NAVARINO PROPERTY MANAGEMENT LLC Full time

    Job DescriptionJob DescriptionJob Description SummaryThe Assistant Property Manager is responsible for assisting in all areas defined as part of the Assistant Property Manager job description and performing property manager job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure high professionalism and...

  • Service Coordinator

    5 days ago


    Raleigh, United States Hoffman & Hoffman Full time

    Job Title: FLSA Status: Reports to: Service Coordinator Full Time, Non-Exempt, eligible for overtime Service Manager Position Purpose: The Service Coordinator will provide customer service and high-level administrative support to the Service Technicians by taking and scheduling service calls, and dispatching Service Technicians, purchasing of materials,...

  • Service Coordinator

    3 days ago


    Raleigh, United States Hoffman & Hoffman Inc Full time

    Job DescriptionJob DescriptionJob Title: FLSA Status: Reports to: Service Coordinator Full Time, Non-Exempt, eligible for overtime Service ManagerPosition Purpose: The Service Coordinator will provide customer service and high-level administrative support to the Service Technicians by taking and scheduling service calls, and dispatching Service Technicians,...

  • Services Coordinator

    2 weeks ago


    Raleigh, United States Fast Lane Consulting and Education Services, Inc. Full time

    Job DescriptionJob DescriptionPosition Overview: Fast Lane Consulting and Education Services, Inc. is seeking a highly organized and detail-oriented individual to join our team as a part-time Services Coordinator. This role will primarily involve providing administrative support to the Services department, focusing on processing registrations, generating...


  • Raleigh, United States Lincoln Property Company Full time

    The Assistant Property Manager is responsible for administration of all tenant leases, billing and collecting tenant receivables, generating monthly reports for owner, preparing vendor service and construction contracts, supervising vendor and contractor services and assisting in annual budget preparation. The Assistant Property Manager is also responsible...


  • Raleigh, United States Lincoln Property Company Full time

    The Assistant Property Manager is responsible for administration of all tenant leases, billing and collecting tenant receivables, generating monthly reports for owner, preparing vendor service and construction contracts, supervising vendor and contractor services and assisting in annual budget preparation. The Assistant Property Manager is also responsible...

  • Property Specialist

    3 days ago


    Raleigh, United States CASA Full time

    Job Description Job Description Summary: Responsible for performing a range of duties essential to achieving our mission of providing access to stable, affordable housing for people who are homeless or at risk of becoming homeless. This position manages a portfolio of rental properties, engages in strategies that maximize income, and promotes positive...

  • Admin Assistant

    2 days ago


    Raleigh, North Carolina, United States TradeMark Residential Full time

    Position Title: Administrative AssistantLocation: Raleigh, NCCompany Overview: Join our dynamic and fast-growing property management company, where we strive to provide exceptional service to property owners and tenants. As a third-party property management firm, we handle all aspects of property management, including leasing, maintenance, and financial...

  • Admin Assistant

    2 days ago


    Raleigh, United States TradeMark Residential Full time

    Job DescriptionJob DescriptionPosition Title: Administrative AssistantLocation: Raleigh, NCCompany Overview: Join our dynamic and fast-growing property management company, where we strive to provide exceptional service to property owners and tenants. As a third-party property management firm, we handle all aspects of property management, including leasing,...

  • Admin Assistant

    2 days ago


    Raleigh, United States TradeMark Residential Full time

    Position Title: Administrative AssistantLocation: Raleigh, NCCompany Overview: Join our dynamic and fast-growing property management company, where we strive to provide exceptional service to property owners and tenants. As a third-party property management firm, we handle all aspects of property management, including leasing, maintenance, and financial...


  • Raleigh, United States Banfield Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Coordinator, Service, Hospital, Client, Animal Care, Retail


  • Raleigh, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Raleigh is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Raleigh, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Raleigh is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Raleigh, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Raleigh is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Raleigh, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School Raleigh is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff...

  • Property Specialist

    3 days ago


    Raleigh, United States CASA Full time

    Job DescriptionJob DescriptionSummary: Responsible for performing a range of duties essential to achieving our mission of providing access to stable, affordable housing for people who are homeless or at risk of becoming homeless. This position manages a portfolio of rental properties, engages in strategies that maximize income, and promotes positive...


  • Raleigh, United States Nextaff Raleigh Full time

    Job DescriptionJob DescriptionClient Services CoordinatorMonday - Friday, 9AM - 5PMHybrid Position (T/TH in-office)Pay: $18/hr.Contract Position through February/March 2025 The Client Services Coordinator works closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various aspects of the candidate and...