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Customer Services Representative

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Yardley, United States Joe DeZutel State Farm Part time $16 - $21
Job DescriptionJob Description

We are seeking a Customer Services Representative to join our team You will be responsible for helping customers by providing product and service information and resolving policy issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, insurance, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills