Bilingual Call Center Analyst
2 weeks ago
We are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for helping others.
Duties:
- Answer incoming calls from customers and provide assistance in a professional and courteous manner
- Handle customer inquiries, complaints, and provide appropriate solutions
- Conduct data entry and maintain accurate customer records
- Communicate effectively with customers, ensuring clear understanding of their needs
- Analyze customer issues and escalate complex problems to the appropriate department for resolution
- Follow company policies and procedures to ensure consistent service delivery
- Provide product information to customers and promote additional services as needed
- Maintain confidentiality of customer information
Experience:
- Previous experience in a call center or customer service role is preferred
- Strong phone etiquette skills with the ability to handle high call volumes
- Bilingual proficiency in English and Spanish is required
- Excellent communication skills, both verbal and written, in both languages
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
If you are a motivated individual with excellent communication skills in both English and Spanish, we encourage you to apply for the position of Bilingual Call Center Representative. We offer competitive pay, comprehensive training, and opportunities for career advancement. Join our team today
Job Types: Full-time, Contract
Salary: $20.04 - $21.13 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Silver Spring, MD 20903: Relocate before starting work (Required)
Work Location: In person
Powered by JazzHR
bV5s3zn5oV
-
Call Center Analysts
3 weeks ago
Silver Spring, United States MAGADIA CONSULTING INC Full timeJob DescriptionJob DescriptionThis is a contract Call Center full time position for a bilingual (fluent in Spanish and English) Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client information, and keep a record of all conversations in...
-
Call Center Representative
3 days ago
Silver Spring, United States Advantia Health Full timeOB-Gyn Associates of Advantia is seeking a full-time bilingual Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Job Responsibilities: * Serves patients by greeting and helping them on the telephone,...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Medical Center Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Medical Center Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Medical Center Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Medical Center Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Bilingual Receptionist
2 weeks ago
Silver Spring, United States The Pediatric Development Center LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceHealth insuranceVision insurance The Client Care Administrator is responsible for supporting the day-to-day front office operations of PDC. This position is a member of the Front Office team and will assist in all operations related to patient care needs, managing therapists...
-
Bilingual Receptionist
Found in: Talent US C2 - 2 weeks ago
Silver Spring, United States The Pediatric Development Center LLC Full timeBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance The Client Care Administrator is responsible for supporting the day-to-day front office operations of PDC. This position is a member of the Front Office team and will assist in all operations related to patient care needs, managing therapists’...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate withparents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patientinformation from various sources and to ensure information entered...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Program Analyst
Found in: beBee S US - 7 days ago
Silver Spring, United States Department Of Health And Human Services Full timeSummary This position is located in the Office of Enterprise Management Services (OEMS) which provides strategic and tactical enterprise-wide services through the development and implementation of administrative policies, programs, and initiatives. OEMS manages day-to-day center specific...
-
Program Analyst
Found in: beBee jobs US - 1 week ago
Silver Spring, Maryland, United States Department Of Health And Human Services Full timeSummary This position is located in the Office of Enterprise Management Services (OEMS)which provides strategic and tactical enterprise-wide services through the development and implementation of administrative policies, programs, and initiatives. OEMS manages day-to-day center specific operations related to human capital, resource management, information...
-
Call Center Representative
3 days ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate withparents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Call Center Representative
2 weeks ago
Silver Spring, United States Children's National Hospital Full timeRegister and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...
-
Data Analyst II
3 days ago
Silver Spring, United States TechWerks Full timeFounded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. TechWerks is hiring a dynamic Data Analyst II to work onsite in Silver Spring,...
-
Data Analyst II
Found in: Appcast US C2 - 1 day ago
Silver Spring, United States TechWerks Full timeFounded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. TechWerks is hiring a dynamic Data Analyst II to work onsite in Silver Spring,...
-
Projects Business Analyst- CTR
2 days ago
Silver Spring, United States American Nurses Association Full timePosition Title: Projects Business Analyst- Contractor NOTE: This is a contractor position. Duration: 6 Months (with possible extension based on performance) Payment: $40 - $45 per hour Position Summary The selected candidate will collaborate with skilled data systems analysts, Product Owners, Project Managers, Development teams, business analysts, and...
-
Account Executive
Found in: Talent US C2 - 3 days ago
Silver Spring, United States 1st Choice Full timeAccount Executive – Contact CenterAre you a relationship-building pro passionate about exceptional customer experiences? Join our team as an Account Executive! Be the trusted liaison for our prestigious government and commercial call center clients. Manage all aspects of their accounts – from seamless communications to anticipating their needs – to...