Service Technican 2

1 week ago


Melbourne, United States Data Flow Systems, LLC Full time
Job DescriptionJob Description

We are seeking a Service Technician, Level 2 to join our team The ideal candidate will possess a basic knowledge of RF communication, electrical wiring, computers, and network systems. Position will involve the use of job-related test equipment and software, database entry, and problem identification/resolution. Ideal candidate will have strong customer interface and telephone support skills.

Responsibilities:

  • Responds to telephone inquiries. Performs troubleshooting techniques and analysis of DFS SCADA control equipment/systems
  • Investigates, configures and identifies defective hardware in the field including pump controllers, digital/analog signals, radios and power supplies
  • Applies knowledge of electronics, electrical circuits, mechanics, RF and programming
  • Captures detailed problem analysis and specific resolution(s) in customer database
  • Reviews work orders and related documentation to determine required tools, equipment and configuration for repair assignment
  • Tests identified software and hardware issues in service lab to duplicate and present findings to development for collaborative resolution
  • Some travel may be required for on-call support within the southeastern US (primarily in Florida)

Qualifications:

  • 3 -5 Years of relevant experience in SCADA controls or related fields
  • Strong communication skills both written and verbal
  • Ability to work independently as well as contribute on team projects
  • Knowledge of computers, remote interfaces, and networking (familiarity with Linux is a plus)
  • Previous experience with database entry and attention to detail
  • Ability to lift 20-40 pounds of hardware (test equipment)
  • Previous military, RF communications, and SCADA Systems experience are all a plus
Company DescriptionData Flow Systems, Inc. (DFS) is an established SCADA company with national exposure located in Melbourne, Florida. DFS provides SCADA systems to water-related utilities for remote monitoring and control. The SCADA systems are designed and manufactured by DFS in Melbourne. Throughout the Southeastern US and Texas, SCADA systems are installed and serviced directly by DFS personnel.Company DescriptionData Flow Systems, Inc. (DFS) is an established SCADA company with national exposure located in Melbourne, Florida. DFS provides SCADA systems to water-related utilities for remote monitoring and control. The SCADA systems are designed and manufactured by DFS in Melbourne. Throughout the Southeastern US and Texas, SCADA systems are installed and serviced directly by DFS personnel.
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