Summer Position

4 weeks ago

Ontario, United States Fun Center Full time
Job DescriptionJob Description

At Fun Center, our Summer Positions, consistently deliver on an incredible experience to all of our current and future customers. They constitute Fun Center’s front line and are our brand ambassadors, supporting our mission to improve the wellness of individuals and reconnect families by creating memorable experiences for our customers.  This job is a great fit for High School and College students looking for summer work that has the option to transition into flexible schedules during school season.

As part of our Summer Position team, you will support customers from the moment they walk into our showrooms or moment they reach out over social media to learn and explore the products and services that Fun Center has to offer. We offer some of the most innovative and memorable products ever made, and you will help deliver an equally innovative and memorable buying experience. We will provide training on how to interact with customers and entry level knowledge of the products we offer.

To succeed at Fun Center, you must be energetic, highly organized, and hard working. You should have a passion for excellence and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

 

Responsibilities

  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Understand who our guests are, what brought them to Fun Center, their intent and timeline to purchase, thus creating a robust Customer Profile
  • Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
  • Provide suggestions, based on customer interactions, of how the products and services at Fun Center may improve and support their current lifestyle
  • Help Fun Center maintain a healthy sales pipeline by collecting customer contact information and scheduling Water Tests, Test Soaks, Test Swims, Test Sweats, and more for individuals who exhibit purchase intent or require ownership assistance
  • Provide the highest level of customer service to all current and future owners
  • Follow-Up regularly to make sure customers are receiving the most from their products and services provided by Fun Center
  • Identify and provide suggestions on products and services provided by Fun Center that will improve and enhance the ownership experience for the customer

Requirements

  • Customer service experience preferred
  • Positive, enthusiastic and passionate about the changing people's lives and well-being
  • Ability to understand and convey business issues and technical concepts
  • Strong sense of team mentality and reliability
  • Strong communication skills and attention to detail
  • Ability to work evenings and weekends
  • Legal right to work in the United States
Company DescriptionFor 40 years, Fun Center has been a family owned an operated business in Mansfield Ohio providing retail, new construction, service, and maintenance for premium pools and hot tubs. Our mission is to improve the wellness of individuals and reconnect families by creating memorable experiences through our products and services.Company DescriptionFor 40 years, Fun Center has been a family owned an operated business in Mansfield Ohio providing retail, new construction, service, and maintenance for premium pools and hot tubs. Our mission is to improve the wellness of individuals and reconnect families by creating memorable experiences through our products and services.

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