Inside Sales Representative

3 weeks ago

Wixom, United States Express Employment Professionals -Keego Harbor & Wixom, MI Full time
Job DescriptionJob Description

Summary:

We are looking for an Inside Sales Representative to be primarily responsible for handling straight forward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations. The company does Materials/Products Testing.

The Inside Sales Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure the maximum share of customers' testing business. The ideal candidate will be customer-focused, action-oriented, approachable, and patient with Metallurgical knowledge.

Requirements:

  • 3 years of inside sales experience with quoting experience strongly preferred.
  • Metallurgical degree an added plus, experience in TIC industry an added plus, fast-paced work environment
  • Ability to read and interpret documents such as customer quotes/contracts, marketing materials, and customer testing specifications.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and proportions and apply concepts of basic algebra and geometry.
  • Ability to interpret a variety of instructions, data, and details furnished in written, oral, diagram, or schedule form.
  • A valid driver’s license, with an acceptable driving record
  • Experience in interpreting testing procedures and requirements desired.
  • Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)

Responsibilities:

  • Involved in the sales process; including qualifying, relationship building, solution development/presentation and closing.
  • Proactively engage with customers using phone, email, web conferencing.
  • Focus on straightforward quotation inquiries for standard products & services.
  • Work with departments to resolve complaints.
  • Process sales invoices, quoting and providing status reports to clients.

Schedule:

8am-5pm 

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