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Internet Support Technician

2 months ago

Saint George, United States InfoWest Full time
Job DescriptionJob DescriptionSalary: $15-$16 DOE

InfoWest is looking to fill a full and/or part-time technical support position in our St. George, UT Office.


Full-time Benefits include:


  • 401(k) with employer match
  • Health insurance
  • Monthly bonus pool
  • Family-friendly, stable company culture


Job responsibilities include:


  • Supporting customers on the phone, via email, and in person
  • Troubleshooting problems related to Wi-Fi, Voice over IP, IPTV, Email Sending/Receiving, and more
  • Repairing/troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home.
  • Routine configuration and testing of InfoWest and customer equipment and radios


Job requirements are:


  • Computer and Network troubleshooting experience (software and hardware)
  • Self-motivated
  • Excellent people skills.
  • A willingness and passion to learn new skills.
  • The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment
  • Strong communication skills not only in face-to-face interactions but also on the phone and via email
  • The ability to self-manage, requiring minimal supervision
  • Customer service experience is a plus.
  • HTML / PHP / MySQL experience is a plus but not required.
  • Willing to work some weekends (Saturday / Sunday)


Pre-employment background check is required.


Random drug testing.


Job Types: Full-time


Starting Wage: $15.00 to $16.00 /hour DOE