Customer Service Technical Support

2 weeks ago


McKinney, United States Branch 44 Full time
Job DescriptionJob Description

McKinney manufacturing company is hiring for a mechanical technical support candidate. Must have the following:

  • MUST have mechanical skills to provide the tech support on ATV/UTV's
  • Must have customer service support experience/ customer service
  • Trouble shoot mechanical failures and diagnose flow to resolve
  • Process warranty claims from customers
  • Create service calls to assigned queue via email
  • Must have a great personality
  • Log all communication with customers in SAP
  • Must have SAP
  • Must have mechanical skills to provide the support needed
  • Communication, verbal and written skills along with listening skills and problem solving skills

Monday - Friday 8:30AM-5:30PM

Pay rate: $19.00 hourly

STAFF FORCE

3001 S. CENTRAL EXPWY.

MCKINNEY, TX. 75070



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