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Patient Coordinator
2 months ago
Patient Coordinator
Job Duties
- Schedule appointments for patients.
- Answer telephone promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into patients account
- Ability to effectively triage calls to ensure appropriate scheduling
- Use judgment in handling calls to advise patients on best office and times to make appointments.
- Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions.
- Promotes sense of pride in call center and positive interpersonal relations among all team members.
- Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances
- Scheduling patient visits and answer questions, including billing and preparation
- Communicating with patients about their status and condition through emails, phone.
Requirements
· Familiar with reading medical records
· Proficient in Google Sheets, Microsoft Excel/Word
· Extremely detail oriented /organized
· Able to meet deadlines
Spanish OR Bengali speaking preferred**
Hourly Rate/ Salary is depending on experience.
Salary: $17-19/ Hourly
