Customer Service
2 weeks ago
The Body Bar is a full service, massage, day spa, tanning & fitness facility with two locations - one in the Town of McCandless, on McKnight Road and one in the Cranberry Mall, Cranberry Twp. We are seeking a high energy, positive, responsible, customer service-oriented individual, with an inviting friendly personality to join The Body Bar Team, in delivering the highest quality customer service to our clientele. Candidate must be computer proficient, have excellent phone manners and the ability to multi-task.
Candidates applying must be available for a minimum of 20-30 hours per week for Part-time and 36-40 hours per week for Full-time. Hours needed are afternoon/evenings Mon-Thurs. until 8pm and varying Friday & Saturday daylight shifts until 4:30/5pm are required. We are closed Sundays and major holidays. Reliable transportation is a must.
Perks include: Hourly wage PLUS commission on product & service sales, FREE UV tanning, FREE gym membership discounted spa services, FREE parking & a pleasant working atmosphere. Full-time employees are eligible for Health, Dental & Vision insurance, and vacation & holiday pay.
Estheticians are required to work the front desk for the first 90 days to gain understanding of operations, POS and to get to know the clientele. In house esthetics training will begin after 90 days. Estheticians doing services receive both hourly wage and commission per service. Estheticians are required to work desk as needed.
Responsibilities include but are not limited to:
• Assisting customers checking in & out of the facility
• Professionally greeting & touring customers
• In person & telephone customer service
• Scheduling appointments & services
• Maintain client database
• Processing cash & credit card transactions
• Explaining & selling/upgrading packages, memberships & products
• Assist in opening and/or closing the facility
• Maintaining facility appearance, equipment cleanliness & maintenance• General laundry detail
• Administrative/clerical work
www.BodyBarExperience.com
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