Program Associate-Senior Services

3 weeks ago

Jersey City, United States PACO, Inc Full time
Job DescriptionJob Description

Expectation of Employee:

Support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence; collaboration; innovation; respect personalization; commitment to the community; accountability and ownership.

Position Summary:

S/he is responsible for application intakes and review of all necessary documents to ensure client eligibility for PACO programs and other entitlement/community services or programs.  This will include conducting program referrals and follow-up.  Under the general direction of the Program Manager, the Program Associate, is responsible to community relationships, and engage constituents to increase awareness of our programs and services across our program service area.

Outreach Responsibilities and Duties:

- Establishes and maintains cooperative relationships with representatives of the community, social, and other public organizations or interest groups.

-Represents the agency in meetings, forums, or committees in order to inform, disseminate program literature and applications to service providers and to community organizations at large

- Schedules and performs home visits for homebound applicants who are elderly and/or disabled and unable to come to our office

Intake Responsibilities and Duties:

-Provides case management and reviews source of documents and information necessary to process proper client intake.

- Performs a variety of clerical duties such as data entry, record searching, verifying documents, filing updates, logging all applications, recertification, updates received, and maintains a tally of incoming documents for reporting to state funding sources.

-Monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory;service community.

-Maintains and organizes all client files and data with confidentiality

-Ability to perform key-entry assignments at a level of accuracy and proficiency to accomplish tasks in accordance to time frame established by the contract regulations under the direction of the program manager

 

Education and Experience:

-Associate Degree or two (2) years college or with one (1) year relevant experience in a non-profit sector

- High School diploma or equivalent with 2 years relevant experience in a non-profit or fast paced environment.

- A valid NJ Driver’s license and reliable vehicle

- Bilingual (English and Spanish) preferred

 

 

Job Knowledge, Skills and Abilities:

·          Excellent organizational, analytical, oral and written communications skills

·          Ability to work collaboratively with a fast-paced, highly interactive staff

·          Proven ability to follow standard filing procedures

·          Proven ability to communicate effectively verbally and in writing

·          Proven ability to work effectively in a team setting

·          Proven ability to work well with diverse groups

·          Proven ability to solve problems, resolve conflicts, and

·          Proven ability to handle multiple tasks effectively under pressure

·          Proven ability to meet strict deadlines within time constraints, with emphasis on accuracy and timeliness

·          Computer literate with knowledge of Microsoft Office, Office 365, CRM’s applications

·          Experience with Social Media channels (Facebook,Twitter)

·          Must have the ability to work remotely and in-person

Company DescriptionOur mission is to empower and assist the community to attain its desired successes. PACO accomplishes this mission by providing a variety of social, human, and educational services. PACO also works to provide affordable housing to low-and-moderate income families and participates in educational reform efforts.Company DescriptionOur mission is to empower and assist the community to attain its desired successes. PACO accomplishes this mission by providing a variety of social, human, and educational services. PACO also works to provide affordable housing to low-and-moderate income families and participates in educational reform efforts.

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