Front Desk Specialist
1 month ago
Are you passionate about providing exceptional customer service and ensuring that every guest has a memorable experience? Do you have a strong understanding of water care and the importance of maintaining clean and safe hot tubs and pools? If so, HotSpring Spas & Pool Tables in West Fargo, ND is looking for a Front Desk Specialist to join our team
As a Front Desk Specialist, you will be responsible for greeting and assisting customers, answering phone calls, scheduling appointments, and providing expert advice on water care for hot tubs and pools. You will be the first point of contact for customers and will play a key role in ensuring that every guest receives top-notch service.
In this role, your primary focus will be on water care. You will be responsible for testing water samples, analyzing results, and recommending treatment solutions to keep hot tubs and pools clean and safe for use. You will also be responsible for educating customers on proper water maintenance techniques and providing ongoing support to help them achieve optimal water quality.
Additionally, you will assist with general maintenance tasks, such as cleaning and organizing the showroom, restocking inventory, and assisting with special events and promotions. You will work closely with the sales team, service technicians, and other staff members to ensure a seamless and positive experience for our customers.
The ideal candidate for this position will have a strong attention to detail, excellent communication skills, and a friendly and professional demeanor. Previous experience in customer service, water care, or a related field is preferred, but we are willing to train the right candidate. A passion for helping others and a willingness to go above and beyond to exceed customer expectations are essential.
If you are looking for a rewarding and exciting opportunity to be a part of a dynamic team and make a difference in the lives of our customers, we want to hear from you Join us at HotSpring Spas & Pool Tables and become a valued member of our growing family.
About HotSpring Spas & Pool Tables
HotSpring Spas & Pool Tables is a premier provider of hot tubs, pools, pool tables, and accessories in West Fargo, ND. With over 25 years of experience in the industry, we are dedicated to providing our customers with the highest quality products, exceptional service, and expert advice on water care. Our team of knowledgeable professionals is committed to helping our customers create a relaxing and enjoyable outdoor oasis in their own backyard.
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