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Automotive Service Advisor Writer

3 months ago


Mesa, United States Goldie's Motors Full time
Job DescriptionJob Description

Goldie’s Motors: Join Our Growing Service Team

For over 60 years, Goldie’s Motors has been a trusted family-owned and operated company serving Arizona. With one of the strongest reputations in the auto industry, we’re proud to provide exceptional service to our valued customers.

About Us:

  • Facility: Our fully equipped, heated, cooled, and well-insulated facility boasts up-to-date equipment and 17 service bays.
  • Team: With six highly qualified technicians and an outstanding service manager, we’re committed to excellence.
  • Expansion: We’re excited to announce that we’re hiring a seventh technician, starting September 1st. And we have plans for 2 more technicians within the next twelve months.
  • Work Environment: Enjoy great hours (Monday through Friday, with optional weekends and major holidays off) in our family-oriented, positive, and upbeat family owned workplace.
  • Renovated Spaces: Our service bays and offices are clean, recently renovated, and ready for you to thrive.
  • Compensation: We offer highly competitive pay and benefits based on experience, providing an excellent opportunity for growth. We offer a very competitive base salary depending on experience. We offer a team based bonus plan after 90-120 days. We offer health insurance. We offer a 401k plan. 

 

Who We’re Looking For:

  • A positive individual with experience in a service or parts department.
  • Both independent and new car experience are welcomed and preferred.
  • Extensive experience? No problem—we’ll train you on our service writing system.

Our Approach:

  • We focus on teamwork, collaborating closely with our service manager, Dave.
  • Our goal is to provide value to our customers without unnecessary upselling.
  • Creating a positive experience for everyone is at the heart of what we do.

 

Requirements:

  • Excellent communication skills with a positive attitude.
  • Effective organizational and interpersonal abilities.
  • Strong customer service orientation.
  • Effective use of computer software .
  • A team player who thrives in a collaborative environment.

Responsibilities:

  • Help our customers maximize their vehicle ownership experience by advising on necessary maintenance and repairs.
  • Source and order parts for all makes and models of vehicles.
  • Work closely with customers, technicians, sales department, and the service manager.
  • Efficiently schedule service appointments to ensure a positive service experience.

We’re thrilled to hear from you Join Goldie’s Motors and be part of our success story