Service Technician

3 weeks ago

Pelham, United States Big Tex Trailers Full time
Job DescriptionJob Description

$3500 SIGN-ON BONUS FOR THIS ROLE

MONDAY - FRIDAY 8AM - 5PM

WELDING EXPERIENCE IS A MUST

Job: Service Technician (Service Tech II)

Tired of sitting at home, working behind a counter taking orders or working “remote”? Want to work with a GREAT company that values hard working team members? Then check out this awesome job opportunity with an industry leader in the transportation industry.

Pay Range: Competitive PAY Based on skill set. *** MONTHLY BONUSES ***

Location: Pelham, AL

JOB SUMMARY

If you like working with your hands and are mechanically inclined, then this job is for you If you have welding and or fabrication experience EVEN BETTER Enjoy the freedom of working both inside and outside at our locations The Service Technician is responsible for providing excellent customer service through servicing and repairing trailers and installing truck beds, snowplows, towing systems, and other related products.

QUALIFICATIONS

· High School Diploma or equivalent (GED)

  • Must show the proven ability to weld (MIG and oxyacetylene)
  • Valid Driver’s License
  • 2-3 years applicable work experience preferred
  • Must be available to work Monday – Friday 8AM-5PM, one Saturday a month (9AM - 1PM overtime).

 

ESSENTIAL FUNCTIONS

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.

• Partner with supervisor to maintain Service Scheduler.

• Inspect, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and two vehicles.

• Replace and repair worn and defective parts. Lays out, fits, drills, screws, rivets, and welds to repair, replace and/or install parts and accessories on trailers, truck beds, tow vehicles, snowplows, and up-fitting accessories. Installs wood or metal flooring.

• Perform Guest for Service Intake sheet multi-point inspections to assess customer service and parts needs

• Confer in person, electronically and by phone with customers, write and read work orders. Utilize Service Bidding Tool to list all parts needed, estimate costs, and plan work procedures using parts lists, technical manuals, and diagrams. Must have the ability to quote service work.

• Sell parts and service

• Help customers hook up trailers. Perform visual safety inspection (lights, safety chain, decking, etc.)

• Perform warranty service and completes required documentation.

• Complete service paperwork or computer system entry completely and timely.

• Maintain service parts log and submit to management as required.

• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving POs, and Cycle Counts.

• Assemble trailers

• Park and move trailers

• Wash and prepare trailers for delivery.

• Receive and stock parts and supplies.

• Maintain lot including but not limited to mowing, weed removal, snow removal, picking up trash, installing exterior signs, banners, or flags.

• Inform location General Manager of any maintenance needs of company power equipment including tractor(s), forklift(s), etc.

• Clean and organize store and support areas as directed.

• Support opening and closing the facility as directed.

 

Physical Demands

To perform the duties of this job, an individual must be able to:

• Talk and hear, read, write understand and communicate by telephone and in person using the English language.

• Must be able to read written instructions, parts lists, technical manuals, and diagrams.

• The employee is occasionally required to use hands for typing or telephone dialing. Regular use of hands for feeling, grasping, or manipulating objects, tools, or controls. Regular using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

• Specific vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

• The employee is regularly required to sit, stand, walk, climb, or balance, and stoop, kneel, crouch or crawl, moveover uneven surfaces.

• The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds.

• Occasional operation of computers, cash register, telephone, and printer/copier/scanner/fax.

• Regular operation of tractors, forklifts, and other power equipment.

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