Front Desk Ambassador Patient Care Coordinator Med Spa Temp to Hire

3 weeks ago

Los Angeles, United States Cosmetic Injectable Center Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Employee discounts
  • Health insurance

About Us: At Cosmetic Injectable Center, we are dedicated to enhancing our patients' well-being and confidence through exceptional personal experiences and cutting-edge medical spa treatments. Our services include Botox, fillers, and a variety of aesthetic procedures, all delivered in a welcoming and professional environment. We value and appreciate both our clients and our team members, fostering a space where everyone thrives. Join our team and become a part of a community that celebrates excellence, growth, and the artistry of medical aesthetics.
Job Description: We are excited to welcome a passionate and dynamic individual to join our team as a Front Desk Ambassador & Patient Care Coordinator. This role is initially for a temp to hire covering for a team member on leave, with the possibility of becoming a permanent position. While we cannot guarantee this transition to a permanent role, we are optimistic and aim to keep the right candidate on board long-term based on business needs and performance.
As a key member of our team, you will manage front desk operations and contribute to patient care during procedures. You will also have the opportunity to take on projects that support business growth and engage actively in our social media presence. This is an ideal position for someone who is enthusiastic about the med spa industry and eager to help clients achieve their aesthetic goals.
Key Responsibilities:
  1. Warmly Greet and Check-In Patients: Be the welcoming face that our patients first encounter, ensuring they feel comfortable and valued from the moment they arrive.
  2. Efficient Appointment Management: Skillfully manage the spas schedule, making sure appointments are booked accurately and efficiently.
  3. In-Depth Service Guidance: Provide comprehensive information about our services, from Botox to fillers, helping clients make informed decisions about their treatments.
  4. Prompt Inquiry Handling: Address patient inquiries with promptness and precision, ensuring all questions are answered to their satisfaction.
  5. Front Desk Upkeep: Keep the front desk area tidy, organized, and inviting, creating a professional and serene environment.
  6. Administrative and Inventory Support: Assist with various administrative tasks and help maintain inventory, ensuring everything is in order.
  7. Medical Procedure Assistance: Support medical staff during procedures when necessary, ensuring a smooth and efficient process.
  8. Social Media Engagement: Actively participate in our social media efforts to promote our services and engage with our community.
  9. Proactive Project Involvement: Take the initiative on projects that contribute to the spas growth and operational excellence.
  10. Team Collaboration: Work closely with the entire team to provide a seamless, high-quality patient experience.
  11. Patient Check-Out and Sales: Assist patients with check-out, process payments, and promote retail products effectively.
Qualifications:
  1. Passion for Med Spa Treatments: Enthusiasm for Botox, fillers, and other aesthetic treatments, with a desire to learn and grow in the field.
  2. Exceptional Customer Service: Friendly, professional, and dedicated to delivering outstanding service to our clients.
  3. Organizational Excellence: Strong organizational skills with an eye for detail, ensuring smooth operations and an excellent patient experience.
  4. Multitasking Proficiency: Ability to manage multiple responsibilities simultaneously, prioritizing tasks effectively.
  5. Dependability and Enthusiasm: Reliable, responsible, and eager to take on new challenges and learn new skills.
  6. Team Player: Excellent communication skills and a cooperative spirit, thriving in a team-oriented environment.
  7. Social Media Savvy: Comfortable and willing to engage in social media activities to help promote our services.
  8. Medical Assistance Readiness: Willingness to assist during medical procedures as needed.
  9. Previous Experience: Experience in a med spa or similar environment is a plus, but not mandatory. A willingness to learn and grow is essential.
What We Offer:
  1. Competitive Salary: Attractive compensation reflecting your skills and dedication.
  2. Growth Opportunities: Potential for the role to become permanent, with pathways for professional development and career advancement.
  3. Supportive Work Environment: A dynamic and nurturing atmosphere where your contributions are valued.
  4. Service Discounts: Enjoy discounted rates on our extensive range of med spa services and treatments.
  5. Skill Development: Gain valuable experience and skills in the medical aesthetics field.
While this position starts as a temporary role, we are hopeful that the right candidate will become a permanent member of our team. If you are passionate about the beauty and wellness industry, thrive in a collaborative environment, and are eager to contribute to a growing med spa, we want to hear from you Apply today and help us deliver unparalleled personal experiences to our valued patients.

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