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Managed IT Project Engineer

2 months ago

Cleveland, United States DEX Imaging Full time
Job DescriptionJob Description

Job Description:

The Project Engineer is responsible for all DEX Imaging work assigned by the Project Manager under the Managed Network Services group for all MNS and hardware projects. A Project Engineer is a hands on technical engineer. Responsible for the setup, configuration and installations of MNS projects. The Project Engineer works to plan projects, establish project criteria, coordinate project reviews, and ensure the proper implementation of project elements within an expected time schedule, scope of work, and client’s budget.

 

Project Engineer Responsibilities:

  • Preparing, scheduling, coordinating, and monitoring assigned engineering projects
  • Formulating project parameters and performing on assigned job responsibilities related to client projects
  • Interacting with clients, interpreting their needs and requirements, and representing them in the field
  • Performing quality control tasks on budgets, schedules, plans, and reporting on the project's status back to the Project Manager
  • Cooperating and communicating with the Project Manager and other project participants whole collaborating with Senior Engineers and Technicians to create more efficient project methods and maintain the project's profitability
  • Reviewing the engineering tasks and initiating the necessary corrective actions
  • Developing specifications for the project's needed equipment
  • Creating frameworks to measure the project's metrics and data collection
  • Establishing field test methods and methods for monitoring the quality of those tests
  • Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications

Project Engineer Requirements:

  • Technical Capability: Solve real-world technology challenges creatively and effectively
  • Business Acumen: Able to understand the unique drives and challenges within an organization
  • Strategic Thinking: Apply contemporary business principles integral to a high-tech organization
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills, and ability to own issues to completion
  • Must be able to handle competing priorities with a sense of urgency
  • Ability to prioritize tasks and to delegate them when appropriate
  • Thorough understanding of or the ability to quickly learn about the project or product being developed

Education and Experience:

  • Bachelor's degree in a related field, which may include Information Technology, Business, or Project Management
  • At least four (4) years of related experience required
  • Good overall knowledge of JT Applications (business, communications), IT Systems (servers, workstations, phones, printers), IT Networks (WAN, LAN), and IT Security
  • Understand the functionality of ConnectWise Manage, ConnectWise Sell, IT Glue, Continuum, Rapid Fire, and all applications used by DEX Imaging Managed IT’s Project Delivery Team as they relate to the Project Engineer's job functions
  • ConnectWise experience preferred

Competencies:

  • Microsoft Hyper-V
  • Microsoft Server and Workstation OS
  • LAN/WAN Networking
  • Switching
  • Firewalls – Fortigate, Meraki
  • Office 365
  • Azure
  • Active Directory
  • DHCP, DNS, Domains
  • Exchange E-mail
  • Backup and Disaster Recover
  • Group Policy
  • SQL
  • Data Migration

 

Company DescriptionDEX imaging was founded in 2002 with the goal of becoming the nation’s largest independent imaging dealer. Our innovative strategies have revolutionized how dealers do business today. We are the dominant force in the marketplace due to our focus on quality, service and community outreach.

As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site and off-site support services for clients who have specialized document production demands. We don't just offer service, we redefine it.

When you work with DEX, you're not joining a company...you are becoming part of a team, part of a family and part of a culture. We don't want you to work; we want you to work towards a better future. DEX imaging is dedicated to our team's growth and we pride ourselves on establishing long-term careers.Company DescriptionDEX imaging was founded in 2002 with the goal of becoming the nation’s largest independent imaging dealer. Our innovative strategies have revolutionized how dealers do business today. We are the dominant force in the marketplace due to our focus on quality, service and community outreach. \r
\r
As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site and off-site support services for clients who have specialized document production demands. We don't just offer service, we redefine it.\r
\r
When you work with DEX, you're not joining a company...you are becoming part of a team, part of a family and part of a culture. We don't want you to work; we want you to work towards a better future. DEX imaging is dedicated to our team's growth and we pride ourselves on establishing long-term careers.

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