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Service Technician

2 months ago

Richmond, United States Douglas Aquatics Full time
Job DescriptionJob DescriptionDescription:

The Service technician is responsible to perform service and maintenance on residential & commercial pools. Must be a team player, ability to problem solve and have good driving record

  • Train helper using the chemical testing kits and on-site training for all service repairs, opening and closing and maintenance of swimming pools.
  • Responsible as liaison between the customer and the Service Manager.
  • Purchase items (completing paperwork properly) as needed for customers.
  • Report any problems with vehicles immediately to Service Manager.
  • Forward any service issues and/or requests to Service Manager in writing for scheduling and customer contact.
  • Assist other departments as necessary.
  • Perform service jobs as needed and follow up with Service Manager of any repairs necessary.
  • Preparing and loading truck
  • Maintain a neat and clean vehicle
  • Ordering parts when necessary for repairs.
  • Properly out purchase orders
  • Properly fill out Work Orders at job site with details of work performed and items used. 0 Leave a door knocker at each job site
  • Communicate with customer and manger any recommended managers
  • Call Manager at end of day before returning to shop
  • Return to shop at end of day to secure truck
  • Turn in Work Orders and Time Sheets each morning to Manager.
  • Lifting of products up to 50lbs
Requirements:

SKILLS AND ABILITIES:

  • Ability to communicate, both verbal and written, with company managers, staff, trainees and clients.
  • High energy level; independent thinker; tenacity in problem solving; attention to detail.
  • Ability to organize, prioritize and complete tasks within the allotted time frame.
  • Must have a valid driver's license.
  • Pool, Plumbing and Minor electrical desired but willing to train.