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Lincoln, United States AMICA MUTUAL INSURANCE COMPANY Full timeConduct professional telephone conversations to service customer accounts in a high call volume environment Problem-solve and use time effectively to multitask and prioritize work Assist customers with various billing and policy change transactions o Customer Service Representative, Customer Service, Associate, Representative, Retail
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Customer Service Representative
2 months ago
Customer Service Representative
Location:
Lincoln, RI
Opportunity to work with a great company
Actively Interviewing Hiring ASAP
Hours:
- Full time hours
- Monday – Friday 8:30am - 5:00pm
Job Requirements:
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM and CMMS systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Pay Rate:
- $20-23/ hour